SMA (K1000)

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How can we improve the SMA (K1000)?

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  1. Software version search should be limited in one software title

    Currently when creating a label targeting computers with software "abc" that has a version "ddd", K1000 searches "abc" in all software titles, and searches "ddd" in all software versions, which is fundamentally wrong, and may give unexpected false positive. It should only search "ddd" in the versions of the software with title "abc".

    21 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Change icon in Computer Inventory to show user status

    Instead of just showing if the machine is connected or not, show the user status as well. Ex:

    No icon: Machine not connected
    Current green icon: Machine connected - no user logged in
    Green user icon: Machine connected - user logged in and active
    Yellow user icon: Machine connected - user logged in and inactive

    Looking at the Last User column would show who is currently logged in then. Maybe hovering over yellow icon would show how long they have been inactive for. Had this on our old system and find myself missing it.

    20 votes
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    2 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  3. K1000 to pull Dell purchase order/lease information from Dell

    The new feature in 5.3 where the K1000 pulls warranty information is great! The integration between the K1000 and Dell would be even better if the K1000 automatically obtained invoice and purchase order numbers from Dell.

    The reason this would be useful is that we frequently have to report to finance on asset locations when lease schedule invoices come in. Finance then use this information to back-charge the relevant business units. At the moment my team has to manually enter our PO number, the Dell invoice number, and the lease schedule details into the asset. If the K1000 got this…

    20 votes
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    1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow Multiple Attachments in an Asset

    In addition to another Uservoice (https://kace.uservoice.com/forums/82699-k1000/suggestions/3478554-allow-multiple-attachments-in-an-asset), please allow uploading multiple attachments with only one custom field.

    20 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  5. Reason for reboot on patching for Windows Server Shutdown Event Tracker

    It would be excellent if the KACE Agent would log the reason for the reboot on Windows Server machines. Even if it just told the Shutdown event tracker that the KACE Agent rebooted, it would prevent the popup when I log into the server and would make my event log pretty. I believe this could be done very easily if the KACE agent calls shutdown.exe on the Windows machines.

    19 votes
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    4 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow me to access inventory across organizations

    We are an MSP and we use different orgs to keep track of inventory for our clients. for simplicity how ever we use a single "main" org for ticketing, so our techs dont have to jump back and forth between orgs to pull tickets. the issue is this prevents use form assigning a clients assets (computers and so on) to a ticket. It be great if we could access the assets in one org for a ticket in another.

    19 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Dean Wade responded

    In the future, we will implement role based access controls that will allow you to group and grant access to objects logically within the root Org. This function will take several releases to fully implement but aspects will start appearing in the next release, 6.4

  7. Add 'Unassigned' as option in 'Assigned to' field in Computer Assets

    Currently I can't set the 'Assigned to' field to 'Unassigned' after it has already been assigned to a user. In 6.x and older when you had a User field in assets, 'Unassigned' could be selected.

    A couple of examples as to why this is necessary:
    1) Often times computers will sit on a shelf to be used at a later date after a user gets a new machine. My asset manager needs to set that as 'Unassigned' until it's ready to be assigned to a new user.
    2) A computer is assigned to a user but the user gets a…

    17 votes
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    1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  8. Provide a meaningful way to sort IP addresses in the standard inventory view.

    In the inventory it would be nice to see the IP addresses sort in a meaningful way. See screenshot. I think it's obvious.

    16 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  9. Battery reporting

    Need a report to use on laptops to query battery health. This report should state the battery life on laptops.

    16 votes
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    1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  10. Ability to Update asset status via KACE GO mobile app

    There seems to be no way to update (or view) an asset's status in the Kace Go mobile app. This field also is missing from 'Create Asset.'

    Although I'm fairly certain this was there in previous versions, I was directed to a feature request. This seems like it should be one of the most basic features for Asset Management via the mobile app.

    15 votes
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    1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  11. QR code generate and show it as item of an asset

    Dear Thorsten,

    KACE K1000 request : option to generate a QR-code and show it on screen when you look to the asset information

    QR code should be build based on some selected fields from an asset ( for example – name – location – … ) ?

    This would be a VERY BIG NICE FEATURE !

    15 votes
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    1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  12. Integrate ProSupport / DOSD Service history in Inventory Information

    Link ProSupport service history the same way we can now see the warranty information in 5.3 when looking at a device in Inventory - Computers - Inventory Information - Hardware. That way we can manage/see all information regarding an asset from one location.

    15 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  13. Ability to sync labels with LDAP for computers with nested OU's

    Ability to sync the k1000 with AD to allow it to automatically create label groups & labels for a nested structure..

    e.g.:
    DOMAIN FOREST
    -> Locations OU
    -> Location A
    -> Hallway A
    -> Room 2
    -> Staff
    -> Guest

    14 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  14. Agent install via Active Directory

    It would be great if the k1000 was able to push the agent out by intergrating with Active Directory. For example being able to push the agent out to certain OU's etc... rarther then hostnames and ip subnets.

    14 votes
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    6 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  15. Asset API Access Edit/Update/create

    we neet to update, edit, and create Assets over the K1000 API.
    today the api works only with Inventory data.

    14 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  16. Active Directory integration for mangement of assets.

    I would love to have the ability to manage asset assignment using integration with Active Directory for user name, department, location, etc. Currently, this has to be performed manually with an AD export and import into the K1000. I find the asset module to be very clumsy and limited without considerable customization and effort.

    I come from an environment where we used Spiceworks (a FREE product) that had this feature and it made manging assets a breeze. All you had to do was to start typing a name in the name field and it would find the name automatically, or…

    13 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  17. Custom Inventory - add support for brackets to allow ANDs and ORs in the order I need them

    Currently using both ANDs and ORs in the same custom inventory rule is unsupported according to the documentation. I was told that they are evaluated from left to right rather than using the normal rules of precedence. This would be particularly handy when you are trying to detect a program whose file might be in more than one location (especially c:\program files\ and c:\program files (x86)).

    13 votes
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    3 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add multiple items to "Purchases"

    I would like to be able to assign multiple assets to a single "Purchase". That way when we buy consumables / Hardware / etc... we can add the entire purchase to one PO rather than generating a PO for every item.

    13 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  19. SIgn-off form for new equipment and then for return

    When an employee comes to a company, we keep a form to sign off on receiving of equipment. Would be nice to do this on the KACE. Then when a termination occurs, to sign off on the return of it maybe send the user an email for their records. That would be a big key to asset management.

    13 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  20. The ability to delete built-in asset subtypes.

    New in v 9, they provide built-in subtypes for printers. We don't asset tag printers so we don't need those subtypes, but I'm not able to delete them or even edit them to remove the printer-specific fields to make it usable.

    13 votes
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    4 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
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