SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. warranty

    Action warranty request from inventory.
    We have the ability to view Dell warranty information from within the interface, how about the ability to action a warranty request from the same interface, no more having to call Dell.

    7 votes
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  2. linking related asset

    Is it possible to make it so that when you link one asset to another, that each asset shows up as a related asset under each other? Right now it seems that a related asset only show up under the asset that you linked it to. In order to see each asset linked on both sides you need to link the assets from both sides. This can become cumbersome to have to link the assets twice.

    7 votes
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  3. Add "2 years" as an option under "Retain Asset History"

    Some of our computer device records take forever to load, which apparently is due to too much data in the Asset History. The solution I found, "Asset History is several GB - How to clean up (130531)," says to change "Retain Asset History" to something less than "Forever" however, there are no choices between "12 months" and "Forever." I would like to have "2 years" as an option, as Forever is too much but 12 months is not quite enough.

    7 votes
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  4. Having "Show Labels" in the Inventory on as default.

    Being able to have the Show labels feature in the inventory turned on as default.

    7 votes
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  5. Lock Fields in Assets

    I would like to see the ability to lock fields like Asset Name or Serial Number. Sometimes the agent changes these fields automatically. On our system this always indicates something is wrong and I would prefer to know about it by getting an error message saying it cannot make a change it is trying to.

    7 votes
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  6. Computer usage metering

    The scariest thing is to open Kace and see all those red agents and how long they have been disconnected. Are they stolen, not being used, extra devices the company doesn't really need? There isn't any good way to see patterns of agent connectivity.

    We want to be able to tell which computers people arn't using often or at all. Much like software metering a section to see if a computer typically only powers on for 2 days a month or 30 days a month.

    7 votes
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  7. ACCURATE REPORTING OF BIOS VERSIONS AS ADVERTISED

    Accurate reporting of bios versions. KACE documentation states it will report on all bios information. I have 100 computers spanning 3 different models. On each of those 3 models, we have at least 3 different bios versions around. We bought the box with the understanding it would help us manage the bios versions. Reporting on them is neccessary to manage. Its not reporting correctly on any of them.

    KACE Support though, says that it not reporting and trhats by design. They've suggested asking for a feature enhancement. I disagree - I think it should work as advertised, and if it…

    7 votes
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  8. Smart labels for assets

    I would like to see smart labels for assets that are not devices. This will make filtering and reporting a lot easier for customers that use asset management in large environments

    7 votes
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  9. IP address range option when creating a smart label

    When creating a smart label, be can create selections based on the IP address. But the field is processed like a "simple" numeric field, so we can filter when an IP address begins or contains a specified numeric value.
    But when we use a class-less network, this can be very difficult to specifie a network range like, for example, 192.168.0.16/28. A dedicated range option should be appreciated.

    7 votes
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  10. Use query syntax in asset fields

    It would be beneficial to be able to use the query syntax that is available in the Helpdesk custom fields in the asset fields. This would allow for richer linking between asset types. If this isn't possible, then having the Asset type fields be able to customize which field is shown when selecting an asset would be helpful.

    7 votes
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  11. Add ability to export lists

    For any list that is generated, add the ability to export the results in various formats. For instance: Go into Software and locate a specific software title. The resulting page has a list of devices that software is installed on. Off the ability to export All or selected items, from the inventory list to CSV, TXT, XLSX, PDF, etc.

    6 votes
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  12. In ver. 7.0, add back the Assigned To column in Assets, View By, All Items

    We upgraded our K1000 to ver. 7.0.121306 and discovered that we can no longer see who an asset is assigned to if we have the View By set to "All Items." Please bring back the ability to see the Assignee!
    Currently, we can search by name in All Items view, but, when more than one person has the same last name, you can't tell which assets belong to who without going into each one.
    For example, when someone exits, it adds a LOT of extra work to either go into each Asset Type to search for assets that may have…

    6 votes
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  13. To have a features where ldap user's attributes can mapped to the asset info. Example Dept, Designation to avoid manual update

    To have a features where ldap user's attributes can mapped to the asset information example Dept, Designation, warranty date etc.. this is to avoid manual update per device.

    6 votes
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  14. Show selected items in multiple select box in another box

    Show selected items in multiple select box in another box next to it.

    This way you don't lose selected items + this way you can see easy what has been selected and what not.

    Dell KACE support liked the idea a lot but asked to post it here - so please vote for a quick implementation :-)

    Thanks !

    Nicky - Belgium

    6 votes
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  15. In the assets -> devices can you make it so the status field can be set to required?

    The new status field is great, can we have a checkbox to make this a required field? People add new assets and dont set the status is killing the point of asset management.

    6 votes
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  16. bulk update asset information based on smart label

    The ability to bulk update the system information field of devices based on if they are part of a smart label. This way the system owner, tech area, etc could be updated in an effective way.

    6 votes
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  17. When machine appears in inventory, automatically copy warranty end date & BIOS serial # to asset

    When a machine appears in inventory, automatically copy the warranty end date(s) and BIOS serial number to the asset information. This will prevent us needing to manually enter data that already exists. Very useful for reporting.

    6 votes
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  18. Locations - Ability to Sort "View By:" "Locations" view

    Would like the ability to alphabetically sort the list of locations displayed when selecting "View By" and "Locations" from the Assets menu. The list is currently sorted by order entered, or asset unique ID. We have over 100 locations and it makes it very cumbersome to scroll through the list every time. A search field option would also help with this issue.

    6 votes
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  19. Central index of files on workstations

    It'd be useful for many if the agent could upload an index of files from selected locations (Say My Docs, Desktop, etc) to the server so that admins could perform a search for missing documents etc.

    In the future, you could build on this to provide a sharepoint-style enterprise search centre that catalogs workstations aswell as servers.

    6 votes
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  20. Show what users have logged into a PC under the asset section.

    Show what users have logged into a PC under the asset section. Our console no longer show what user logged into that PC under assets.

    6 votes
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