SMA (K1000)

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How can we improve the SMA (K1000)?

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  1. Add "2 years" as an option under "Retain Asset History"

    Some of our computer device records take forever to load, which apparently is due to too much data in the Asset History. The solution I found, "Asset History is several GB - How to clean up (130531)," says to change "Retain Asset History" to something less than "Forever" however, there are no choices between "12 months" and "Forever." I would like to have "2 years" as an option, as Forever is too much but 12 months is not quite enough.

    7 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. Having "Show Labels" in the Inventory on as default.

    Being able to have the Show labels feature in the inventory turned on as default.

    7 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  3. undo archive assets

    IDEA:
    Add Option to undo an asset from Archive, so it is edible again.

    Idea was made because of this problem:
    We made the assets automatically archive themselves, if the device (its kbot) does not report for a period of time, then comes a 2 week of pending, where it is possible to undo the pending, but as soon as the pending is over and the asset is archived, it is no longer possibe to do anyting except changing the Kace-premade funktions (like changing the location, status, …) nor to undo the archive

    Now i have alot of assets with…

    7 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  4. Lock Fields in Assets

    I would like to see the ability to lock fields like Asset Name or Serial Number. Sometimes the agent changes these fields automatically. On our system this always indicates something is wrong and I would prefer to know about it by getting an error message saying it cannot make a change it is trying to.

    7 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  5. Computer usage metering

    The scariest thing is to open Kace and see all those red agents and how long they have been disconnected. Are they stolen, not being used, extra devices the company doesn't really need? There isn't any good way to see patterns of agent connectivity.

    We want to be able to tell which computers people arn't using often or at all. Much like software metering a section to see if a computer typically only powers on for 2 days a month or 30 days a month.

    7 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  6. ACCURATE REPORTING OF BIOS VERSIONS AS ADVERTISED

    Accurate reporting of bios versions. KACE documentation states it will report on all bios information. I have 100 computers spanning 3 different models. On each of those 3 models, we have at least 3 different bios versions around. We bought the box with the understanding it would help us manage the bios versions. Reporting on them is neccessary to manage. Its not reporting correctly on any of them.

    KACE Support though, says that it not reporting and trhats by design. They've suggested asking for a feature enhancement. I disagree - I think it should work as advertised, and if it…

    7 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  7. Use query syntax in asset fields

    It would be beneficial to be able to use the query syntax that is available in the Helpdesk custom fields in the asset fields. This would allow for richer linking between asset types. If this isn't possible, then having the Asset type fields be able to customize which field is shown when selecting an asset would be helpful.

    7 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  8. Layout of assets

    Currently asset fields appear one after the when creating new assets, can this be changed to have two columns like the service desk

    7 votes
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    1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  9. In ver. 7.0, add back the Assigned To column in Assets, View By, All Items

    We upgraded our K1000 to ver. 7.0.121306 and discovered that we can no longer see who an asset is assigned to if we have the View By set to "All Items." Please bring back the ability to see the Assignee!
    Currently, we can search by name in All Items view, but, when more than one person has the same last name, you can't tell which assets belong to who without going into each one.
    For example, when someone exits, it adds a LOT of extra work to either go into each Asset Type to search for assets that may have…

    6 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  10. To have a features where ldap user's attributes can mapped to the asset info. Example Dept, Designation to avoid manual update

    To have a features where ldap user's attributes can mapped to the asset information example Dept, Designation, warranty date etc.. this is to avoid manual update per device.

    6 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  11. Show selected items in multiple select box in another box

    Show selected items in multiple select box in another box next to it.

    This way you don't lose selected items + this way you can see easy what has been selected and what not.

    Dell KACE support liked the idea a lot but asked to post it here - so please vote for a quick implementation :-)

    Thanks !

    Nicky - Belgium

    6 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  12. bulk update asset information based on smart label

    The ability to bulk update the system information field of devices based on if they are part of a smart label. This way the system owner, tech area, etc could be updated in an effective way.

    6 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  13. When machine appears in inventory, automatically copy warranty end date & BIOS serial # to asset

    When a machine appears in inventory, automatically copy the warranty end date(s) and BIOS serial number to the asset information. This will prevent us needing to manually enter data that already exists. Very useful for reporting.

    6 votes
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    1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  14. Locations - Ability to Sort "View By:" "Locations" view

    Would like the ability to alphabetically sort the list of locations displayed when selecting "View By" and "Locations" from the Assets menu. The list is currently sorted by order entered, or asset unique ID. We have over 100 locations and it makes it very cumbersome to scroll through the list every time. A search field option would also help with this issue.

    6 votes
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    0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  15. Central index of files on workstations

    It'd be useful for many if the agent could upload an index of files from selected locations (Say My Docs, Desktop, etc) to the server so that admins could perform a search for missing documents etc.

    In the future, you could build on this to provide a sharepoint-style enterprise search centre that catalogs workstations aswell as servers.

    6 votes
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    1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  16. Show what users have logged into a PC under the asset section.

    Show what users have logged into a PC under the asset section. Our console no longer show what user logged into that PC under assets.

    6 votes
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  17. Ability to run Custom Inventory Rule on a selected group of computers

    If a Custom Inventory Rule is generated in Software it is possible to specify the operating system that gets this rule. But it would also be useful to specify a label with the computers that should run that rule.

    6 votes
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  18. Ability to set the default view

    Would like the ability for a service desk tech to set the default view of the assets page to a specific asset type or Active items rather than All items upon opening.

    6 votes
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  19. Remove "RAM Used" in device change history

    Currently, the change history for devices is filled up by "Ram used changed" entries. In my opinion, RAM used always changes during normal operations and should NOT be logged as a device change. It clutters up the change history and makes it harder to find real changes. If it actually serves any real purpose, which I doubt, there should be an option to suppress logging such entries.

    5 votes
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  20. In the assets -> devices can you make it so the status field can be set to required?

    The new status field is great, can we have a checkbox to make this a required field? People add new assets and dont set the status is killing the point of asset management.

    5 votes
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