SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. Ability to set the default view

    Would like the ability for a service desk tech to set the default view of the assets page to a specific asset type or Active items rather than All items upon opening.

    6 votes
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  2. Remove "RAM Used" in device change history

    Currently, the change history for devices is filled up by "Ram used changed" entries. In my opinion, RAM used always changes during normal operations and should NOT be logged as a device change. It clutters up the change history and makes it harder to find real changes. If it actually serves any real purpose, which I doubt, there should be an option to suppress logging such entries.

    5 votes
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  3. When a device label/smart label is created it should force an inventory on all matching devices so that the label is applied instantly.

    When a device label/smart label is created it should force an inventory on all matching devices so that the label is applied instantly instead of waiting for the next inventory process.

    4 votes
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    1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  4. Asset Types - add instructions for adding Assets

    In Asset Types, I would like to see a text box where I can enter instructions or a description for that Type of Asset and what it is used for. Then, when an Asset is created or modified, the text should appear in the asset detail, explaining what the asset is for, how to update it, or whatever else. The text should only be editable from the Asset Type modification area.

    4 votes
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  5. Asset Rules Engine

    I would like to have a basic rules engine for the Asset portion of the tool so that we can update the Asset fields using the rules. For examples:

    If computer is a member of LDAP Label "HR" then apply Department value "HR"

    If computer is a member of Label "London" then apply Location Value "London"

    If the last login user was "Wayne Smith" apply the user value "Wayne Smith"

    If the last inventory was not within the last 30 days then set a custom asset status filed as "Missing"

    This could be built in the existing smart label /…

    4 votes
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  6. Asset import templates

    The ability to create a template which has field mappings set up would streamline the import asset process and reduce the chance of error in selecting the wrong field to map, for example prior to imaging with the K2000 we import new devices into our K1000 for naming etc. As each spreadsheet is from a separate school there are many identical imports, having a pre-determined template would save a lot of time.

    4 votes
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  7. Inventory - collect all IPs bound to a network interface

    In the Inventory, the network interfaces for a Windows machine only lists the "primary" IP address. This is confusing because inventory run on Linux machines list every IP address bound to each interface. The inventory should be configured to list all IP addresses bound to the network interface on Windows; not just the primary IP address.

    4 votes
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    started  ·  0 comments  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
  8. Device Usage Policy

    Create a Device Usage Policy where the user accepts it once the device is received.

    4 votes
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  9. Add Errors to Asset Import Failures

    Include an entry-by-entry error that explains why an Asset Import from CSV failed (or include the ability to export one).

    I currently import upwards of 300 assets at a time into K1000 from csv and when a dozen succeed but 288 fail I'd like to see why, especially when they all have identical fields mapped. For example, if the asset is assigned a Location that can't be found in the K1000, put another (error) column on the output saying 'Location not found' against the attempted asset uploaded.

    Even better would be the ability to upload the Assets anyway, missing out…

    4 votes
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  10. conditional asset fields

    The possibility to add conditional asset fields based on machine details would be very helpful.

    e.g. custom field state based on the last inventory (active, inactive)
    or custom field machine type (virtual, physical) based on the Model (VMWare or Dell)

    there are so many different ideas for several custom fields.

    3 votes
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  11. Ability to run custom inventories under specific users like we can with scripts.

    I was recently trying to get a list of printers from a remote machine through custom inventory. I was able to return all the ones that were installed locally but because the inventory is run from a KACE user the ones that were attached to a certain username did not show in the report.

    If we could set custom inventory to run as current signed in user then it would return all possible items.

    4 votes
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  12. Software catalouge should be able to group all the versions of the software's installed.

    It is important to keep a track of the licensed softwares installed of workstations in large organisations.

    K1000's software catalog should have the ability to meter all the versions of a software installed, mean if there adobe standard 9 installed on computers there could be different sub-versions installed. so KACE should be able to trace all the devices which have any version installed. for better management.

    4 votes
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  13. Allow end users the option for READ access to Asset Types

    We want to Allow end users the option for READ access to Asset Types. We are a biotech and very often our end-users need to see info pertaining to science instruments (equipment) in the asset db. We certainly do not want to make 150+ employees admins simply so they can READ (view) asset info.

    4 votes
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  14. Add additional User Keys to Asset Import

    In addition to "User ID", "User Name" and "Email ID" "Display Name" or "Name" should be available as User key mapping option.
    In fact the key mapping option should be set up similar to the "Name" attribute in the Users section. Please see attached screenshot.

    4 votes
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  15. Ability to modify the License Modes.

    I would like to be able to add a couple more options to the License Modes listed under the License Asset type. Volume and Enterprise are especially conspicuous in their absence. Nor can I think of any good reason for the field to be un-editable in the first place.

    4 votes
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  16. Give Options to Remove or Toggle off required fields in Assets

    I have items in the devices the licences that have fields implemented by the developer. Most of these I do not use and do not want to. It also confuses other members of my team that try to create new items and see all of these unnecessary fields. I also feel this way about location since it has permeated all assets. Can we please have an option to remove these completely or remove them from the new item and item editing view?

    4 votes
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  17. Auto-Resize Asset Field

    When editing an Asset, the fields should autoexpand to show the text in the fields. For example I have an Asset that is a Firewall and I have a customer field called Note that is type "Text". When I edit the asset the field Text field only shows about the first 38 characters. If I have a note with 100+ characters it's kind of hard to edit it so on larger notes I have to copy and past to notepad edit then paste it back in. The information shows correctly on reports with the full size but not when editing.

    4 votes
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  18. Capture networking related info

    Would be nice to have the K1100 capture all of an end-point's neworking related information on checkin - default gateway, DHCP server, DNS servers. This would be very useful in determining if you had some sort of rogue network services provider on your network - or if there were systems that needed to be looked at after an infrastructure change.

    4 votes
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  19. Need to identify computers running Boot Camp and associate/connect their asset/inventory records

    Right now any computer running Boot Camp shows up as two entries in both the inventory and asset records. As a result, the less-frequently used OS shows up as MIA when that isn't really the case.

    4 votes
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  20. Show K2000 Image Name and Deployment Date

    For computers that we have imaged with the K2000, I'd like to see inventory fields on the device detail page (and columns in the inventory list), that show which image was deployed to each computer, and when they were last re-imaged, rather than needing to track down the k2000_deployment_info.conf file on each computer.

    4 votes
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