SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. Defining UNC path rather than URL for quick links

    I would like to share an Excel document (for example) into the Quick Links section of the end user console home page. So rather than using a URL, it would be preferable to use a UNC path to a NAS where the file is located. However, I get an error when I save this new link into the Service Desk section from the admin console.

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    1 comment  ·  End User Portal  ·  Flag idea as inappropriate…  ·  Admin →
  2. notification

    Currently, unless I periodically browse through my tickets, the only way I know a ticket I am assigned has been updated is when I receive an email. I believe sorting by 'Modified by' will also show updates, but is it also possible to have a pop up notification within Kace to notify me? Thus eliminating the need to have my email open all of the time.

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    0 comments  ·  End User Portal  ·  Flag idea as inappropriate…  ·  Admin →
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