I would like to share an Excel document (for example) into the Quick Links section of the end user console home page. So rather than using a URL, it would be preferable to use a UNC path to a NAS where the file is located. However, I get an error when I save this new link into the Service Desk section from the admin console.1 vote
Currently, unless I periodically browse through my tickets, the only way I know a ticket I am assigned has been updated is when I receive an email. I believe sorting by 'Modified by' will also show updates, but is it also possible to have a pop up notification within Kace to notify me? Thus eliminating the need to have my email open all of the time.1 vote
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