SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. Improve Functionality of No Reboot option

    As a previous user of Shavlik I was hoping to have a No Reboot option in KACE that worked the same way as the Shavlik SafeReboot option: "Alert user, perform action when user logs off". As soon as the user logs off the patches complete installation and the system reboots automatically.

    We have tried the No Reboot option (along with "Automatically reboot when no one is logged in" checked) but that does not seem to work the same way, it doesn't kick off the patch installation or reboot upon logoff. We have researchers who work at all hours and cannot…

    3 votes
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  2. Devices Firmware update

    Kace K1000 appliance is able to update BIOS remotely. But I didn't found any option to update devices firmware, like SSD, hard drive, optical drive, webcam, etc.

    2 votes
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  3. Allow for a “remove label” option for manual patch labels

    Allow for a “remove label” option for manual patch labels created. This ability exists for manual device labels but not for manual patch labels.

    2 votes
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  4. Improve the Patch Schedule Drill Down

    If I go to Patch Management > Patch Schedules I get a table showing all the patch schedules with columns showing "Pending"; "Downloading", "Executing"... etc. Really useful information at a glance.

    If I click on say "Executing" for one of the patches that is running it brings up a list of devices that are currently having patches applied. But it is a list pulled from the inventory. To find out what is actually happening to each computer you have to go into each one, then scroll down to "Patching Detect/Deploy Status" to find out the relevant information. When I've a…

    2 votes
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  5. The patch progress window doesn't always close

    KACE Patching, "Patching is in progress. This window will close automatically upon completion. Please wait..." Nice feature, but frequently becomes a permanent desktop fixture. After the patch successfully installs, this window never goes away. Every time I've seen it, it's been with Adobe Flash Player updates, but that could be coincidence since they happen so frequently.

    2 votes
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  6. Date when a patch was added to KACE, not just when it was released

    Since not all patches are available on the day they are released, it might be beneficial to see when that particular patch was added to KACE. We don't want to deploy patches that are untested in our environment, so having that date there would allow us to know both when it was released from Microsoft (for example) and when it was actually added to KACE (4-10 days after).

    2 votes
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  7. Be able to run patch management as a silent install after a reboot/login.

    Be able to run patch management as a silent install after a reboot/login.

    1 vote
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  8. Add "Download Date" as a filter in creating patch smart label.

    I would like to be able to use download date as a criteria in creating a patch smart label. I am currently using release date, but that sometimes causes issues for me when patches are downloaded long after their release date.

    1 vote
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  9. Ability to filter patches by Operating System "Begins with" Win 10

    The last 2 weeks we have been very busy getting WIndows 10 build 1709 to patch. The patching stopped since the update of the 24th of July.

    Our patch label had Win 10 as Operating System.
    To fix this, we had to add Win 10 SP0 and Win 10 SP0 x64.

    It would be nice to be able to filter on Operating System "begins with" so we don't have to edit the patch labels every time Microsoft decides to change the current active build version of Windows.

    1 vote
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  10. Allow Microsoft servicing stack updates to available in the patch catalog

    Microsoft releases servicing stack updates (SSUs) to ensure that Windows can download and install patches successfully. These are classified as Security Updates but are not recognized by the SMA. They need to be created as managed installs and applied to machines BEFORE regular patches. It would be nice to have the ability to download these into the SMA patch catalog and deploy them like any other patch to systems without having to create separate MIs.

    1 vote
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  11. Improve the Patching System

    I understand the importance of having the patching system not distribute patches with invalid signatures, but I'd like an option to manually disable patches so that we can run updates against our systems even if there are one or more patches with bad signatures.

    1 vote
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  12. Bring Full Installers Back to Patching

    Since the change from PatchLink to Quest providing patches, the Full software installers for Chrome, Adobe, FireFox, etc... are gone. It was so much easier to have that available and push to computers rather than manually downloading and scripting each time a new version comes out. There is an option to download Full Software under subscriptions but it is only for old java and silverlight. Please bring this back!

    1 vote
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  13. improve agent notifications to include remaining reprompts and countdown time

    The agent notifications in patch schedules do not make it clear to the user how many reprompts they have left or how much time they have left before the reboot is triggered. I would like to see something like:
    3 of 5 prompt
    The computer will reboot in xxx minutes

    1 vote
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  14. Add Offline Update Option for Dell Updates

    We would like an "Offline Update" option for Dell Updates, similar to the functionality available in patch management to avoid having to reach out directly to downloads.dell.com.

    1 vote
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  15. Patch Stats for Inventory

    It would be nice to be able to see the total # of patches that are in a failed state and those in a not ptached state for each machine listed in the inventory view.

    1 vote
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  16. Dell Update Schedules

    Can you change the standard behavior in schedules whereas, 1) no Device Label is specified and 2) the "All Devices" checkbox is left unchecked, that the schedule will actually deploy to no devices? This is the logical, more intuitive, behavior.

    1 vote
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  17. Track and manage Bluebeam Updates.

    Track and manage Bluebeam Updates.

    1 vote
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  18. Patching reboot options default behaviour

    We have Microsoft patching set to prompt the end user about rebooting now or later so they can choose when to restart so it does not affect their work process. While the majority of reboots are prompted and go as planned, over the past couple of years we have seen several occasions where the user is definitely not prompted to restart at patching completion and KACE just restarts the system on its own accord. The most recent time it occurred I lodged a SR with Quest (SR Number:3918626) and a technician checked the logs and between us we concluded that…

    1 vote
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  19. Widget - real time status of a scheduled patch deployment from home screen

    Instead of having to go to each individual patch deployment schedule, to check the current status, the information can be pulled from a widget on the home page. When selected, more in depth info on the schedule(s) running will be listed with the percentage of complete/incomplete can be listed.

    1 vote
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  20. Add Milestone Systems patches and updates repository to Patch Manager Catalog

    Add Milestone Systems patches and updates repository to Patch Manager Catalog to stream line patch management for all security camera systems running with milestone systems since the manual software updates for these systems are very time consuming would be a great sales case for alot of enterprises using milestone software to monitor their sites

    1 vote
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