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SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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  1. 1 vote
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  2. Informações de hardware

    Diante do consumo das informações, alguns itens se tornam necessários e o ideal é que estivessem disponíveis como recurso nativo do SMA (K1000):

    • Marca, modelo e clock da memória RAM instalada no equipamento. Inclusive o nº de slots disponíveis; Exemplo: Marca: Kingston, DDR3 12800 Mhz no equipamento que tem dois slots de 8 GB.
    • Dados mais detalhados do HD com: Marca, modelo e informação se o mesmo é HD Sata ou HD SSD.
    1 vote
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  3. Informações de hardware

    Diante do consumo das informações, alguns itens se tornam necessários e o ideal é que estivessem disponíveis como recurso nativo do SMA (K1000):

    • Marca, modelo e clock da memória RAM instalada no equipamento. Inclusive o nº de slots disponíveis; Exemplo: Marca: Kingston, DDR3 12800 Mhz no equipamento que tem dois slots de 8 GB.
    • Dados mais detalhados do HD com: Marca, modelo e informação se o mesmo é HD Sata ou HD SSD.
    1 vote
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    1 comment  ·  Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
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  4. add a device detail report

    It would be very useful to have a device detail report that looks like the device detail. Categories and organized instead of tons of columns like it displays now.

    1 vote
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  5. Full Linux Patching/Upgrades + Scheduling Options

    This request would be that KACE has the functionality to upgrade ALL packages and NOT ONLY security patching. Right now, we are seeing that only security level patching is accepted and we would like to have the option to also include non-security related patching take place.

    Additionally, we are seeing that there is not as many options available to linux patching administrators under the "Linux Package Upgrades" feature. We would like to see a minimum that mirrors the patch management scheduling features in the Windows side.

    1 vote
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    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
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  6. ARCHIVE system(s) directly from Inventory device listing, using "Choose Action" dropdown

    ARCHIVE system(s) directly from Inventory device listing, using "Choose Action" dropdown

    1 vote
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  7. Have an out-of-box report that captures the systems in Pending Reboot state

    Have a out-of-box report for Windows System State is "pending Reboot" that is not tied to the Patching status of a device. I think this would require multiple Custom Inventories to properly search Registry for all the areas where "pending reboot" could be indicated

    1 vote
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  8. Patch RUN NOW button has NO CONFIRMATION

    QUEST: I dont care how many votes are made for this, the fact that a person can press run now by mistake on patching and cause 100 servers to restart in the middle of the day is Ludacris! There is zero confirmation on the run now button. Better yet, make it optional to not show the button at all on patching with deployments.

    1 vote
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  9. Allow to send attachments in notification ticket rules

    Built-in email notifications in the service desk allow to send the last attachment. But in many cases we need to replace them through custom ticket rules for more flexibility and better tayloring to customer needs. However, there is no option to include the last attachment in the email notification. It is possible to build a link to the attachment, but this is not a suitable workaround in many cases and is inconvenient.

    1 vote
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  10. software blocked message.

    I ask for the possibility of customizing the message of blocked software, there is a translation error, where the word used is not adequate. the translation uses terms that offend a group.

    1 vote
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  11. 1 vote
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  12. Stop redirecting to Assets after editing a device in inventory

    It makes it really difficult to edit a group of devices in inventory when it redirects to assets every time you save. also, advanced search filters then are reset making you have to start from scratch

    1 vote
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  13. If a task will be disabled, the pending tasks in queue should be cleaned

    to prevent the running of an deactivated task, the task queue should also be cleaned

    1 vote
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  14. Service Desk - Add a new ticket button on tickets view

    Currently to open a new ticket you need to Click on "Choose Action" Drop Down then select "New" in order to open a ticket. Since Majority of the time help desk staff go into the Ticket view to create tickets, please add a new ticket button right at the ticket view screen. So they don't need to click on the Choose action drop down every single time to open a ticket.

    1 vote
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  15. Option to Export Report on Schedule to Folder instead of just Email

    Would like to see a way to schedule a report to export to a local or networked folder instead of just email.

    1 vote
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  16. We have requests for color coding ability with the status on the service desk.

    I know that priority can be set to a specific color but we have teams that would like status to be able to be colored as well.

    1 vote
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  17. Custom text settings based on user.

    Custom text settings based on how the user sets their ticket replies.

    1 vote
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  18. what is quickbooks cloud hosting?

    What is QuickBooks Cloud Hosting?

    1 vote
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    1 comment  ·  Mobile Device Management  ·  Flag idea as inappropriate…  ·  Admin →
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    1 vote
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  20. Automatic Patch Detection

    we can already create smart labels or manual labels for patches but it would be nice to have a Software update point schedule for the agent to detect the patches automatically based on the subscription settings and in this way a later deploy job can be made for only missing patches.

    1 vote
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