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SMA (K1000)

Please tell us how you’d like to see the Systems Management Appliance product improved!

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1408 results found

  1. Smart label creation without needing inventory

    when creating a smart label for devices we can test for how the query will work. if there is already an existing inventory for the devices in the database there should not exist the need to wait for an inventory to occur. the agent inventory should only cause the device to be re-evaluated and apply membership.

    1 vote
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  2. What is Citrix XenDesktop?

    What is Citrix XenDesktop?

    1 vote
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    1 comment  ·  Organizations  ·  Flag idea as inappropriate…  ·  Admin →
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  3. Add support for Microsoft Surface firmware and updates through Patch Management

    It is a real pain to keep having to manually update our surfaces when we have a patch management system that should support it. The firmware and patches come from Windows Update, so it should be an easy addition

    1 vote
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    0 comments  ·  Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
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  4. SMTP with MFA for Office 365

    Currently any email accounts used with Service Desk queues must be excluded from MFA on Office365/Azure. I would like to see MFA supported so that I do not need to exclude those accounts.

    1 vote
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  5. Power Management for Windows10 and higher

    Currently we already have the Configuration Policy for "Windows Power Management" BUT It's only support WinXP/Vista/7/8 So all of them is EOL now. We should have another version of Windows Power Management support Windows 10 or higher and also MacOS higher version in Configuration Policy template.

    1 vote
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    0 comments  ·  Scripting  ·  Flag idea as inappropriate…  ·  Admin →
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  6. Ability to Open and Close a Ticket during initial Ticket creation

    Our Help Desk gets many password resets and we use Outlook Quick Steps with Ticket variables to quickly open tickets. If we could open AND close the Ticket during the initial Ticket creation, it will save us from having to go into KACE and change the Ticket status to Closed after the Ticket was created (or send another email to the Ticket using @Status=Closed).

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  7. Deploy Kace agent via SSH public/private key authentication

    It would be great if we could deploy Kace clients to machines that use public/private key authentication. Basically, upload the key plus enter the user ID and deploy agents.

    1 vote
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  8. Add SKU Number in computer detail

    With the classification of drivers by computer SKU in the SDA, it would be useful to be able to retrieve this information quickly on the SMA side.
    Especially to add drivers for models other than Dell, HP or Lenovo.

    1 vote
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  9. Make the Software Category field an editable field, currently the values are static and not editable

    Currently in the Software section, when editing the specific software record the Category field has predetermined values that cannot be modified. Make the Category field and editable field so that values can be modified and added.

    1 vote
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  10. bulk edit

    It would great to be able to select multiple assets and bulk update ANY asset field, similar to how bulk "Change Location" is allowed.

    1 vote
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  11. Splunk

    Add Splunk to subscription services so it can update during patching.

    1 vote
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  12. More granular control of what a use is shown on computer information tab

    Our users find the information on the computer tab too detailed. Would like to be able to just show the first table, not software, hardware. . ..

    1 vote
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    under review  ·  0 comments  ·  UX  ·  Flag idea as inappropriate…  ·  Admin →
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  13. Ability to assign preferred networks for agent installation

    This could be done by a simple weight rating for preferred subnets. The idea is to give a way to tell the KACE to try to use LAN connection before wireless connections.

    1 vote
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    under review  ·  0 comments  ·  Provisioning  ·  Flag idea as inappropriate…  ·  Admin →
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  14. Email All Service Desk Users or subset based on tags

    Not everyone has an Exchange Server or GAL and it would be helpful if there was similar functionality built into Kbox. It would be very similar to the Alerts feature, but instead of "Deploy to All Machines" you would have the option to send to all users. Just like you can limit the broadcast to groups based on tags it would be nice to be able to limit the emails sent in the same way.

    1 vote
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    under review  ·  0 comments  ·  Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
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  15. Show inventoried machines without selected software, process, startup item

    When looking at software, process, startup, or other computer inventory details, often the important item is not what machine have the software, but what machines do not have the software. Whenever computers are listed, I would like the default to be to show machines with the item, but to to be able to click a tab to switch to showing machines in inventory without the item. An example where this would be useful would be switching to show machines without security software installed.

    1 vote
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    under review  ·  0 comments  ·  Software Compliance  ·  Flag idea as inappropriate…  ·  Admin →
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  16. Ignored IP Addresses be a set range in General Settings

    Our environment (academic) has many different layers of networking. And since my KBOX reaides on a different subnet than the rest of my clients, I have to put fill out the Ignore Client IP Address Setting. But I have to do this for each computer's IP address (or AP) out there.

    I propose we have a range of IPs we can submit to ignore

    e.g. - 0.0.0.0, 127.0.0.1, 192.168.1.0/24

    1 vote
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    under review  ·  0 comments  ·  General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
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  17. Daily assigned ticket summary

    Add a feature that can be enabled within a ticket queue that will send a summary email to any ticket owner who currently has an open ticket (there may be other scenarios, but this would be the minimum). This should have a scheduling menu to select which days of the week and time to send the email (similar to scheduling a recurring meeting or scheduled task with other systems). The email should have a list of all non-closed tickets and their current status.

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  18. Don't list all computers in Software Detail

    If the Software Detail page could give a total number of devices with that software installed like the Software Catalog does, that could help the pages load faster, especially when there are 6000 computers to display. There could even be a Show All button like on Managed Installs or Patch Schedules.

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    2 comments  ·  Software Compliance  ·  Flag idea as inappropriate…  ·  Admin →
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  19. Ability to add devices into an exclusion setting. Maybe something similar to Ignore Client IP Address Setting.

    Ability to add devices into an exclusion setting. Maybe something similar to Ignore Client IP Address Setting. If a device is in this exclusion, it is excluded from getting scripts, managed installs, and patching. Should be able to select what type to be excluded from.

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  20. Ability to prioritize a patch schedule without having to kill all tasks

    We need the ability to reprioritize a task without having to kill 1000s of other tasks to run one task.

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