Desktop Authority

How can we improve Desktop Authority?

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  1. DA web interface refresh and number of items

    In the Client Configuration, User, MyProfile, Drive Mappings I have well over 50 items. While looking through them I am constantly frustrated by the page refreshing and going back to the top. I like the product, but hate the web UI. I would like it if it did not refresh automatically or if it remembered where I was when it refreshes.
    The default number of items to show in Drive Mappings is 50. Every time I log into the DA web interface I have to enter 99 in order to be able to scroll through my items. Again, I like…

    5 votes
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  2. If a validation logic rule contains operator "Not equal" switching from "and" to "or" is impossible

    If a validation logic rule contains operator "Not equal" switching from "and" to "or" is impossible.

    3 votes
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  3. Desktop Authority Client for MacOS

    It would be nice to have some basic management function for MacOS devices that are Domain Joined.

    3 votes
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  4. office 2019

    We need support to create Outlook profiles in Office 2019.

    2 votes
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  5. Update documentation and examples

    Much of the documentation and examples for things like Dynamic Variables are really outdated. For example, here is the documentation and examples given for a couple variables:

    $OsType
    Operating System type:
    95 - Windows 95
    98 - Windows 98
    NT - All versions of NT/2000

    $ProfileDirAU **This one isn't in the documentation
    Full path of the "All Users" profile
    "C:\WinNT\Profiles\All Users"
    "C:\Documents and Settings\All Users"

    Consider that there is a generation of support personnel that didn't use computers with the above operation systems or folder paths. I have to stop and thing about it for a second for some of…

    2 votes
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  6. Task Scheduler

    Though not very often, there are times that a task needs to be scheduled on every computer. In Windows 10, there are many scheduled tasks that I like to remove or disable.

    I would like to see a Task Scheduler section in DA that allows for the configuration of a new schedule or deletion of another. This would need the ability to also create/edit sub-folders in the Task Scheduler.

    2 votes
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  7. Include reporting for USB Port Security of file deletions from USB devices.

    USBPS currently only records read and write access. If a malicious user finds another users USB or decides to clean out their company provided USB we will have no record of that.

    2 votes
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  8. Dashboard or Central Area for SLTrace Errors Only

    Would like the ability to have a single collection point of only errors from all SLTrace.html files from all clients in one section of the application. Being able to see just the errors from all systems in one location would greatly improve issue resolution times. it would also enable us to see if an admin made a misconfiguration more quickly. having this type of data in one searchable location would be so much more useful. it would allow us to be more proactive than reactive. Details such as Computername, Elelement that failed, Details of Error. Username

    2 votes
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  9. Configure default applications in Windows 10

    Currently it is only possible to configure default applications (Browser, Mail, PDF viewer) in Windows 10 by using Group Policy Templates and Windows' DISM tool to generate an XML file that can be pushed using File Operations. There should be an easier feaure included to configure default applications for certain scenarios.

    1 vote
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  10. Actually allow Admin Right Execution for Pre/Post Engine Scripting instead of lying in your Documentation

    The documentation for DA (at least back to version 9.3) specifically states that you can add a switch (in this case /admin) to the end of the file name for any pre or post engine script, but that's not how it actually works! DA won't let you add spaces or switches to the file name. So I guess my idea is maybe, just maybe, you should make the product actually function like your own documentation states it does. Can't wait to find out what else DA doesn't do that it should!

    1 vote
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  11. GPO Deploment Fix with Windows 10 Pro Client workstations. Currently unable to push out minor GPO Scripts on Windows 10 Pro Clients.

    GPO Deploment Fix with Windows 10 Pro Client workstations. Currently unable to push out minor GPO Scripts on Windows 10 Pro Clients. It looks like with the new and updated versions of Windows 10 Pro we cannot push simple GPO through Desktop Authority. It looks like Microsoft changed the way some of these things are pushed out. A fix would be nice for Desktop Authority to push out even a simple wallpaper background or lock screen for Windows 10 Pro. My understanding is that it can be done inside Windows 10 Education or Enterprise, but NOT pro.

    1 vote
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  12. Responsive Website and Dynamic Loading

    We all should be clear the Desktop Authority Console is due for a major refresh and not that little kick that happened to Archive Manager this needs a Major.

    First in particular I find often times entry boxes are to small and get mangled when entering multiple large items into setting boxes. particular GPO with multiple line items.

    Second that huge bold black bar at the top of the page is ridiculous. It eats up 1/8 of my total screen just to put your logo on it. Time for this to go.

    Third Really unless you have 1000s of items…

    1 vote
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  13. Improve Group Policy Template Handling

    I like Desktop Authority but I find the handling of Group Policy Items to be frusterating.
    My First issue is that its a slow responding part of the website. The time that it takes to click in and out of the policy templates, add new ADMX Files and other aspects to making configurations here is painstakingly slow. To the point I'm about to abandon using the GPO Section of DA.

    The second is the difficulty of finding a specific policy item. Often I'm not sure what ADMX file I need to add in order to apply a GPO setting and…

    1 vote
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  14. Additional Cloud Service Support for ONS

    Currently, only Amazon Web Services (AWS) is supported for DA's Off-Network Support feature. I'm sure others are in the works but I cannot find anything specific about it. I would like to request that Azure be supported.

    1 vote
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  15. Expert Assist Power Options

    In the Menu, under Computer Management, is a Reboot option that allows for restarting EA and various options for restarting the computer (Normal, Emergency, Hard, and Scheduled).
    I would like to see options to shut the computer down and log a user off.

    1 vote
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  16. Global Expert Assist repository/settings

    There needs to be some sort of way to configure settings and resources for Expert Assist globally. It's nice that there is a way to change the color scheme/theme for interface, create new scripts, configure SMTP settings, and setup system monitoring but, currently, this has to be done on each and every individual computer.

    If not a global repository, at least build out the Remote Management User Profile to include those settings and files. Then, when publishing the changed files, DA can sync those files and settings to the machines.

    1 vote
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  17. reallow mechanism to push batchfiles with reg keys via K1000

    Until k1000 ver 9 I could push commands to reg add ... Until now I had to preface the reg command with %windir%\sysnative. This only had to be done if the command or a batch file was being pushed via Kace. Now that ability is gone. All my old scripts would have to be send via online K scripts or Windows Configuration Policies. Maybe the proper reg.exe command could be a kace dependency or variable?

    1 vote
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  18. Only display non-resolved tickets

    The tickets shown on the initial screen of the user console shows all submitted tickets. Users only want to see their tickets that are not resolved (in progress, awaiting customer response, etc.).

    1 vote
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  19. Manage Screensavers

    Add a specific element (or enhance an existing one) to push out a screensaver, rather than having to create registry entries. For Windows 7 and up, it should also include the option for a file/folder path if the Picture Viewer screensaver is selected.

    1 vote
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  20. Ability to leave manager field blank within KACE

    Would there be a way to allow the manager field to be blank within a user's account inside Kace? With the recent update there was an issue that caused a loop with the manager field and we were not able to leave this box blank for the President of our company. So I had to assign a dummy account in order for the Kace GO mobile app to work for us again. It would be mush beneficial to allow that field to be blank for the President and & CEO of the company.

    0 votes
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