Desktop Authority

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  1. DA web interface refresh and number of items

    In the Client Configuration, User, MyProfile, Drive Mappings I have well over 50 items. While looking through them I am constantly frustrated by the page refreshing and going back to the top. I like the product, but hate the web UI. I would like it if it did not refresh automatically or if it remembered where I was when it refreshes.
    The default number of items to show in Drive Mappings is 50. Every time I log into the DA web interface I have to enter 99 in order to be able to scroll through my items. Again, I like…

    4 votes
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    • Include reporting for USB Port Security of file deletions from USB devices.

      USBPS currently only records read and write access. If a malicious user finds another users USB or decides to clean out their company provided USB we will have no record of that.

      2 votes
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      • If a validation logic rule contains operator "Not equal" switching from "and" to "or" is impossible

        If a validation logic rule contains operator "Not equal" switching from "and" to "or" is impossible.

        1 vote
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        • GPO Deploment Fix with Windows 10 Pro Client workstations. Currently unable to push out minor GPO Scripts on Windows 10 Pro Clients.

          GPO Deploment Fix with Windows 10 Pro Client workstations. Currently unable to push out minor GPO Scripts on Windows 10 Pro Clients. It looks like with the new and updated versions of Windows 10 Pro we cannot push simple GPO through Desktop Authority. It looks like Microsoft changed the way some of these things are pushed out. A fix would be nice for Desktop Authority to push out even a simple wallpaper background or lock screen for Windows 10 Pro. My understanding is that it can be done inside Windows 10 Education or Enterprise, but NOT pro.

          1 vote
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          • Responsive Website and Dynamic Loading

            We all should be clear the Desktop Authority Console is due for a major refresh and not that little kick that happened to Archive Manager this needs a Major.

            First in particular I find often times entry boxes are to small and get mangled when entering multiple large items into setting boxes. particular GPO with multiple line items.

            Second that huge bold black bar at the top of the page is ridiculous. It eats up 1/8 of my total screen just to put your logo on it. Time for this to go.

            Third Really unless you have 1000s of items…

            1 vote
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            • Improve Group Policy Template Handling

              I like Desktop Authority but I find the handling of Group Policy Items to be frusterating.
              My First issue is that its a slow responding part of the website. The time that it takes to click in and out of the policy templates, add new ADMX Files and other aspects to making configurations here is painstakingly slow. To the point I'm about to abandon using the GPO Section of DA.

              The second is the difficulty of finding a specific policy item. Often I'm not sure what ADMX file I need to add in order to apply a GPO setting and…

              1 vote
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              • Additional Cloud Service Support for ONS

                Currently, only Amazon Web Services (AWS) is supported for DA's Off-Network Support feature. I'm sure others are in the works but I cannot find anything specific about it. I would like to request that Azure be supported.

                1 vote
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                • Update documentation and examples

                  Much of the documentation and examples for things like Dynamic Variables are really outdated. For example, here is the documentation and examples given for a couple variables:

                  $OsType
                  Operating System type:
                  95 - Windows 95
                  98 - Windows 98
                  NT - All versions of NT/2000

                  $ProfileDirAU **This one isn't in the documentation
                  Full path of the "All Users" profile
                  "C:\WinNT\Profiles\All Users"
                  "C:\Documents and Settings\All Users"

                  Consider that there is a generation of support personnel that didn't use computers with the above operation systems or folder paths. I have to stop and thing about it for a second for some of…

                  1 vote
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                  • Expert Assist Power Options

                    In the Menu, under Computer Management, is a Reboot option that allows for restarting EA and various options for restarting the computer (Normal, Emergency, Hard, and Scheduled).
                    I would like to see options to shut the computer down and log a user off.

                    1 vote
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                    • Task Scheduler

                      Though not very often, there are times that a task needs to be scheduled on every computer. In Windows 10, there are many scheduled tasks that I like to remove or disable.

                      I would like to see a Task Scheduler section in DA that allows for the configuration of a new schedule or deletion of another. This would need the ability to also create/edit sub-folders in the Task Scheduler.

                      1 vote
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                      • Global Expert Assist repository/settings

                        There needs to be some sort of way to configure settings and resources for Expert Assist globally. It's nice that there is a way to change the color scheme/theme for interface, create new scripts, configure SMTP settings, and setup system monitoring but, currently, this has to be done on each and every individual computer.

                        If not a global repository, at least build out the Remote Management User Profile to include those settings and files. Then, when publishing the changed files, DA can sync those files and settings to the machines.

                        1 vote
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                        • reallow mechanism to push batchfiles with reg keys via K1000

                          Until k1000 ver 9 I could push commands to reg add ... Until now I had to preface the reg command with %windir%\sysnative. This only had to be done if the command or a batch file was being pushed via Kace. Now that ability is gone. All my old scripts would have to be send via online K scripts or Windows Configuration Policies. Maybe the proper reg.exe command could be a kace dependency or variable?

                          1 vote
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                          • Desktop Authority Client for MacOS

                            It would be nice to have some basic management function for MacOS devices that are Domain Joined.

                            1 vote
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                            • Only display non-resolved tickets

                              The tickets shown on the initial screen of the user console shows all submitted tickets. Users only want to see their tickets that are not resolved (in progress, awaiting customer response, etc.).

                              1 vote
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                              • Manage Screensavers

                                Add a specific element (or enhance an existing one) to push out a screensaver, rather than having to create registry entries. For Windows 7 and up, it should also include the option for a file/folder path if the Picture Viewer screensaver is selected.

                                1 vote
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                                • Ability to leave manager field blank within KACE

                                  Would there be a way to allow the manager field to be blank within a user's account inside Kace? With the recent update there was an issue that caused a loop with the manager field and we were not able to leave this box blank for the President of our company. So I had to assign a dummy account in order for the Kace GO mobile app to work for us again. It would be mush beneficial to allow that field to be blank for the President and & CEO of the company.

                                  0 votes
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                                  • Validation logic to check whether app is installed

                                    rather than having to do file existence/version checks, a simple test if an app is installed would be a great help

                                    0 votes
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                                    • SLTrace file data extraction and analysis (AKA:ChkSLTrace.hta)

                                      Have a look at this post

                                      http://en.community.dell.com/techcenter/endpoint-management/desktop-authority/f/4945/t/19630097

                                      If Dell could develop a similar small program to allow us to quickly find where a user has last logged in by analyzing the sltrace file as this small .hta script does, it would be a god send!
                                      Make it compatible with Windows 7 and up (32&64bit).
                                      I would simply continue to use the current hta file but I am having problems running it on a Windows 8.1 Enterprise computer. Not sure what I am missing as others seam to be able to use it. I use this every day! I have a…

                                      0 votes
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                                      • Android and other Mobile devices - Read only

                                        We would like to see the ability to allow read-only on smart phone (android, ios, etc) devices. Our company policy is to block all external USB storage devices, however we still have the need to copy off images and videos that are too large for email from Phones and Camera's.

                                        0 votes
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                                        • Full screen button support in Firefox.

                                          Need to get the full screen button to work in Firefox. I've not had to the time to check all the keys in Firefox. But it works great otherwise.

                                          IE has all the buttons working.

                                          In Chrome 45, there is plans not to use NPAPI plugin; Java thing. Here's the link:

                                          https://www.chromium.org/developers/npapi-deprecation

                                          We really like Chrome, but we'll do what we have to do.

                                          Thanks

                                          0 votes
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