KACE Desktop Authority

  1. Be able to control User Configuration Profiles programmatically with an API

    We would like to be able to control (User) Profiles in Desktop Authority with an API, for example REST API. With User Profiles we are refereeing to the Profiles that are located in Desktop Authority under Client Configuration.

    We would really want this feature because we have approximately 70 User Profiles spread across multiple Desktop Authory installations / Active Directory domains.

    Use cases:
    • Create a User Profile for a new customer
    • List all User Profiles elements (we have User Profiles with settings that are applicable for multiple customers, that need to be identical across multiple domains and this…

    14 votes
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  2. DA web interface refresh and number of items

    In the Client Configuration, User, MyProfile, Drive Mappings I have well over 50 items. While looking through them I am constantly frustrated by the page refreshing and going back to the top. I like the product, but hate the web UI. I would like it if it did not refresh automatically or if it remembered where I was when it refreshes.
    The default number of items to show in Drive Mappings is 50. Every time I log into the DA web interface I have to enter 99 in order to be able to scroll through my items. Again, I like…

    10 votes
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    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  3. If a validation logic rule contains operator "Not equal" switching from "and" to "or" is impossible

    If a validation logic rule contains operator "Not equal" switching from "and" to "or" is impossible.

    6 votes
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    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  4. Configure default applications in Windows 10

    Currently it is only possible to configure default applications (Browser, Mail, PDF viewer) in Windows 10 by using Group Policy Templates and Windows' DISM tool to generate an XML file that can be pushed using File Operations. There should be an easier feaure included to configure default applications for certain scenarios.

    5 votes
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  5. office 2019

    We need support to create Outlook profiles in Office 2019.

    5 votes
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    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  6. Update documentation and examples

    Much of the documentation and examples for things like Dynamic Variables are really outdated. For example, here is the documentation and examples given for a couple variables:

    $OsType
    
    Operating System type:
    95 - Windows 95
    98 - Windows 98
    NT - All versions of NT/2000

    $ProfileDirAU **This one isn't in the documentation
    Full path of the "All Users" profile
    "C:\WinNT\Profiles\All Users"
    "C:\Documents and Settings\All Users"

    Consider that there is a generation of support personnel that didn't use computers with the above operation systems or folder paths. I have to stop and thing about it for a second for some of…

    5 votes
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    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  7. Task Scheduler

    Though not very often, there are times that a task needs to be scheduled on every computer. In Windows 10, there are many scheduled tasks that I like to remove or disable.

    I would like to see a Task Scheduler section in DA that allows for the configuration of a new schedule or deletion of another. This would need the ability to also create/edit sub-folders in the Task Scheduler.

    5 votes
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    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  8. email signature plain text conversion

    I am using the Outlook element to set corporate email signatures in HTML format. It works well. However, when replying to a plain text email, then no signature gets displayed at all. At the very least, it should change the signature from HTML to plain text, but it doesn't. Or, it would be nice if we can force all replies to HTML, regardless of the format of the original email?

    In ref to SR Number:4545450

    If you would like to see a plain text conversion added to Desktop Authority you can submit the request to our User Voice forum and…

    4 votes
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  9. Desktop Authority Client for MacOS

    It would be nice to have some basic management function for MacOS devices that are Domain Joined.

    4 votes
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    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  10. Dashboard or Central Area for SLTrace Errors Only

    Would like the ability to have a single collection point of only errors from all SLTrace.html files from all clients in one section of the application. Being able to see just the errors from all systems in one location would greatly improve issue resolution times. it would also enable us to see if an admin made a misconfiguration more quickly. having this type of data in one searchable location would be so much more useful. it would allow us to be more proactive than reactive. Details such as Computername, Elelement that failed, Details of Error. Username

    3 votes
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    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  11. View pending changes before replication

    It would be very beneficial to view what changes are pending replication be fore actually replicating. When more than one admin has access to make changes, they can see if another admin has been changes and verify that it is safe to replicate the changes in their current state.

    2 votes
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  12. Web UI navigation makes administration slow and painful

    I was a huge fan of Desktop Authority when it ran as an application UI, before it became a web UI. The Web UI is so slow to refresh and make changes that it has more than doubled the time necessary to complete tasks that used to be instantaneous in the application UI. Creating, deploying, administering Printers for large organizations used to be a huge advantage and very organized in the old UI. Now, one must forward through endless screens and wait for slow refresh times to add, remove, copy, paste or reorder printer elements. A Task that used to…

    2 votes
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  13. USB Encryption

    Option to force USB encryption if DA allows a user to use USB.
    Option for administrator to set encryption password or allow the user to set their own password.
    Option to save those passwords in the DA database in case the user forget the password.

    2 votes
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  14. Expert Assist Power Options

    In the Menu, under Computer Management, is a Reboot option that allows for restarting EA and various options for restarting the computer (Normal, Emergency, Hard, and Scheduled).
    I would like to see options to shut the computer down and log a user off.

    2 votes
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    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  15. Global Expert Assist repository/settings

    There needs to be some sort of way to configure settings and resources for Expert Assist globally. It's nice that there is a way to change the color scheme/theme for interface, create new scripts, configure SMTP settings, and setup system monitoring but, currently, this has to be done on each and every individual computer.

    If not a global repository, at least build out the Remote Management User Profile to include those settings and files. Then, when publishing the changed files, DA can sync those files and settings to the machines.

    2 votes
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    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  16. Include reporting for USB Port Security of file deletions from USB devices.

    USBPS currently only records read and write access. If a malicious user finds another users USB or decides to clean out their company provided USB we will have no record of that.

    2 votes
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    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  17. Have the possibility to change the options of the icon of the DA agent

    Actually, we can not modify the values of the options of the DA icon. And by defaut, the option "Lock Workstation" is selected by defaut.
    My suggestion is the possibility to can change the default option et x=can disable the others options.

    1 vote
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  18. Consolidated Profile History

    In each Profile, there is an option to view the change history. I would like to see this ability added to the parent Profile section to view a consolidated history of all changes made to all sub-profiles.

    1 vote
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  19. Add Validation Logic Rule - Directory Exists

    Please add a Validation Logic Rule that checks whether a Directory Exists or not. There is a "File Exists" rule but there are plenty of circumstances when a directory needs to be validated for existence.

    EDIT
    Looks like the "File Exists" can check for directories. Would be nice if it wasn't documented as just checking "file" existence.

    1 vote
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  20. KACE Appliance Linking

    I would like to see the ability to link DA with the SMA. I'm sure this would not be an easy thing but to be able to see DA information in the SMA, such as logs, Expert Assist, seeing a computer is reporting in on DA off-network where the SMA cannot see it, importing and distributing new SMA Agents when they become available, and more, could be a big benefit.

    I know that on the SMA side, you can use custom inventory to query a lot of the information, and there's the Device Action capability that can be used to…

    1 vote
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