KACE Desktop Authority

  1. Be able to control User Configuration Profiles programmatically with an API

    We would like to be able to control (User) Profiles in Desktop Authority with an API, for example REST API. With User Profiles we are refereeing to the Profiles that are located in Desktop Authority under Client Configuration.

    We would really want this feature because we have approximately 70 User Profiles spread across multiple Desktop Authory installations / Active Directory domains.

    Use cases:
    • Create a User Profile for a new customer
    • List all User Profiles elements (we have User Profiles with settings that are applicable for multiple customers, that need to be identical across multiple domains and this…

    16 votes

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  2. View pending changes before replication

    It would be very beneficial to view what changes are pending replication be fore actually replicating. When more than one admin has access to make changes, they can see if another admin has been changes and verify that it is safe to replicate the changes in their current state.

    8 votes

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  3. Consolidated Profile History

    In each Profile, there is an option to view the change history. I would like to see this ability added to the parent Profile section to view a consolidated history of all changes made to all sub-profiles.

    4 votes

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  4. Add Validation Logic Rule - Directory Exists

    Please add a Validation Logic Rule that checks whether a Directory Exists or not. There is a "File Exists" rule but there are plenty of circumstances when a directory needs to be validated for existence.

    EDIT
    Looks like the "File Exists" can check for directories. Would be nice if it wasn't documented as just checking "file" existence.

    2 votes

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  5. KACE Appliance Linking

    I would like to see the ability to link DA with the SMA. I'm sure this would not be an easy thing but to be able to see DA information in the SMA, such as logs, Expert Assist, seeing a computer is reporting in on DA off-network where the SMA cannot see it, importing and distributing new SMA Agents when they become available, and more, could be a big benefit.

    I know that on the SMA side, you can use custom inventory to query a lot of the information, and there's the Device Action capability that can be used to…

    2 votes

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  6. Disable splash screen in Logon and Logoff

    Disable splash screen in Logon and Logoff still show pop ups.
    It would be good if DA offer the option to remove any pop up window when at user logon or logoff.
    Settings in global config do not accomplish that, still shows information.
    This is a problem, because if the user sees a pop up that do not expect, it will contact help-desk.
    Desktop Authority user logon and logoff should have a silent option where the user does not see any splash screen / popup window.

    2 votes

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  7. Web UI navigation makes administration slow and painful

    I was a huge fan of Desktop Authority when it ran as an application UI, before it became a web UI. The Web UI is so slow to refresh and make changes that it has more than doubled the time necessary to complete tasks that used to be instantaneous in the application UI. Creating, deploying, administering Printers for large organizations used to be a huge advantage and very organized in the old UI. Now, one must forward through endless screens and wait for slow refresh times to add, remove, copy, paste or reorder printer elements. A Task that used to…

    4 votes

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  8. Remove snooze button from scripting message windows

    When using the "Create a message window" option in the scripting engine, the message box displayed to the user should not include a snooze button - or at the very least, when configuring the message window, there should be an option to show or hide the snooze button. Often, we are using the message window solely for informational purposes for the user, (ie. to notify them that a process is about to begin). Having a snooze button show up here is extremely confusing for end users. Attached is the configuration of a message box (Capture2.PNG) and the message actually displayed…

    1 vote

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  9. Business logic error: Object reference not set to an instance of an object. - SuperusersManagement

    If Super user management i started there is an error:
    Why?
    at ScriptLogic.DAConsole.Common.GenericChannel.GenericChannel.SendOperation(String methodName, Object[] parameters)
    at BusinessLogicGenericChannel.GetDomainObject(Guid , String )
    at ScriptLogic.DAConsole.DAConsole.DAComponentUI.SystemSecurity.SuperusersManagement.ub9JlHOwy()
    at ScriptLogic.DAConsole.DAConsole.DAComponentUI.SystemSecurity.SuperusersManagement.gridUsersNeedDataSource(Object sender, NeedDataSourceEventArgs e)
    at ScriptLogic.DAConsole.DAConsole.WebControls.CustomGrid.OnNeedDataSource(Boolean clear
    session)
    at ScriptLogic.DAConsole.DAConsole.WebControls.CustomGrid.getMarkedItems()
    at ScriptLogic.DAConsole.DAConsole.WebControls.CustomGrid.Rebind(Boolean no
    session)
    at ScriptLogic.DAConsole.DAConsole.DAComponentUI.SystemSecurity.SuperusersManagement.Rebind()
    at ScriptLogic.DAConsole.DAConsole.Default.KordCdkXX(String )
    at ScriptLogic.DAConsole.DAConsole.
    Default.rEEJeY0F3()
    at ScriptLogic.DAConsole.DAConsole.Default.Navigate(String navigateValue, String selectedValue)
    at ScriptLogic.DAConsole.DAConsole.
    Default.Navigate(String navigateValue)
    at ScriptLogic.DAConsole.DAConsole.Default.ctrlChildTabStripTabClick(Object sender, EventArgs e)
    at ScriptLogic.DAConsole.DAConsole.WebControls.DaTabPanel.OnTabClick(DaTabClickEventArgs args)
    at ScriptLogic.DAConsole.DAConsole.WebControls.DaTabPanel.s38PnGrhp(Object , EventArgs )
    at System.Web.UI.WebControls.LinkButton.OnClick(EventArgs e)
    at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument)
    at System.Web.UI.WebControls.LinkButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument)
    at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)
    at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData)
    at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

    1 vote

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  10. email signature plain text conversion

    I am using the Outlook element to set corporate email signatures in HTML format. It works well. However, when replying to a plain text email, then no signature gets displayed at all. At the very least, it should change the signature from HTML to plain text, but it doesn't. Or, it would be nice if we can force all replies to HTML, regardless of the format of the original email?

    In ref to SR Number:4545450

    If you would like to see a plain text conversion added to Desktop Authority you can submit the request to our User Voice forum and…

    5 votes

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    under review  ·  Karla responded

    The DA team has added this to our enhancement backlog for future consideration. Thanks for the idea. We’ll keep this idea posted to invite others to consider a vote on this one.

  11. Ability to filter all rules based on validation logic

    A client brought up the request of wanting to be able to see all rules applied to a given PC name. An example was: which shortcuts and drive mappings are applied to all devices named PC-Example*. This was outside of looking at an sltrace file or performing a database query.

    2 votes

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    under review  ·  Karla responded

    We have added this to our backlog but somehow reported this back via status update here was overlooked. If anyone else would like to see this added to product please vote this idea up.

  12. Configure default applications in Windows 10

    Currently it is only possible to configure default applications (Browser, Mail, PDF viewer) in Windows 10 by using Group Policy Templates and Windows' DISM tool to generate an XML file that can be pushed using File Operations. There should be an easier feaure included to configure default applications for certain scenarios.

    12 votes

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  13. If a validation logic rule contains operator "Not equal" switching from "and" to "or" is impossible

    If a validation logic rule contains operator "Not equal" switching from "and" to "or" is impossible.

    9 votes

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    under review  ·  Karla responded

    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  14. USB Encryption

    Option to force USB encryption if DA allows a user to use USB.
    Option for administrator to set encryption password or allow the user to set their own password.
    Option to save those passwords in the DA database in case the user forget the password.

    2 votes

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  15. Update documentation and examples

    Much of the documentation and examples for things like Dynamic Variables are really outdated. For example, here is the documentation and examples given for a couple variables:

    $OsType
    Operating System type:
    95 - Windows 95
    98 - Windows 98
    NT - All versions of NT/2000
    
    $ProfileDirAU **This one isn't in the documentation
    Full path of the "All Users" profile
    "C:\WinNT\Profiles\All Users"
    "C:\Documents and Settings\All Users"
    

    Consider that there is a generation of support personnel that didn't use computers with the above operation systems or folder paths. I have to stop and thing about it for a second for some of…

    10 votes

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    under review  ·  Karla responded

    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  16. office 2019

    We need support to create Outlook profiles in Office 2019.

    6 votes

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    under review  ·  Karla responded

    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  17. Task Scheduler

    Though not very often, there are times that a task needs to be scheduled on every computer. In Windows 10, there are many scheduled tasks that I like to remove or disable.

    I would like to see a Task Scheduler section in DA that allows for the configuration of a new schedule or deletion of another. This would need the ability to also create/edit sub-folders in the Task Scheduler.

    9 votes

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    under review  ·  Karla responded

    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  18. Responsive Website and Dynamic Loading

    We all should be clear the Desktop Authority Console is due for a major refresh and not that little kick that happened to Archive Manager this needs a Major.

    First in particular I find often times entry boxes are to small and get mangled when entering multiple large items into setting boxes. particular GPO with multiple line items.

    Second that huge bold black bar at the top of the page is ridiculous. It eats up 1/8 of my total screen just to put your logo on it. Time for this to go.

    Third Really unless you have 1000s of items…

    3 votes

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    under review  ·  Karla responded

    I hear you.
    The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  19. Actually allow Admin Right Execution for Pre/Post Engine Scripting instead of lying in your Documentation

    The documentation for DA (at least back to version 9.3) specifically states that you can add a switch (in this case /admin) to the end of the file name for any pre or post engine script, but that's not how it actually works! DA won't let you add spaces or switches to the file name. So I guess my idea is maybe, just maybe, you should make the product actually function like your own documentation states it does. Can't wait to find out what else DA doesn't do that it should!

    1 vote

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    under review  ·  Karla responded

    I can’t blame you for your frustration that the product is not behaving as advertised! I will make sure that we link any Support case you may have in the system and also work with R&D to make sure we document the product pre/post scripting more accurately – or better yet, make sure we fix the switch capability you are looking for but could not find.

    Problems are opportunities – thanks for your feedback so we can improve our product for you and many others.

  20. DA web interface refresh and number of items

    In the Client Configuration, User, MyProfile, Drive Mappings I have well over 50 items. While looking through them I am constantly frustrated by the page refreshing and going back to the top. I like the product, but hate the web UI. I would like it if it did not refresh automatically or if it remembered where I was when it refreshes.
    The default number of items to show in Drive Mappings is 50. Every time I log into the DA web interface I have to enter 99 in order to be able to scroll through my items. Again, I like…

    16 votes

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    under review  ·  Karla responded

    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

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