KACE Desktop Authority

  1. Be able to control User Configuration Profiles programmatically with an API

    We would like to be able to control (User) Profiles in Desktop Authority with an API, for example REST API. With User Profiles we are refereeing to the Profiles that are located in Desktop Authority under Client Configuration.

    We would really want this feature because we have approximately 70 User Profiles spread across multiple Desktop Authory installations / Active Directory domains.

    Use cases:
    • Create a User Profile for a new customer
    • List all User Profiles elements (we have User Profiles with settings that are applicable for multiple customers, that need to be identical across multiple domains and this…

    16 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. DA web interface refresh and number of items

    In the Client Configuration, User, MyProfile, Drive Mappings I have well over 50 items. While looking through them I am constantly frustrated by the page refreshing and going back to the top. I like the product, but hate the web UI. I would like it if it did not refresh automatically or if it remembered where I was when it refreshes.
    The default number of items to show in Drive Mappings is 50. Every time I log into the DA web interface I have to enter 99 in order to be able to scroll through my items. Again, I like…

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  3. Configure default applications in Windows 10

    Currently it is only possible to configure default applications (Browser, Mail, PDF viewer) in Windows 10 by using Group Policy Templates and Windows' DISM tool to generate an XML file that can be pushed using File Operations. There should be an easier feaure included to configure default applications for certain scenarios.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. If a validation logic rule contains operator "Not equal" switching from "and" to "or" is impossible

    If a validation logic rule contains operator "Not equal" switching from "and" to "or" is impossible.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  5. Update documentation and examples

    Much of the documentation and examples for things like Dynamic Variables are really outdated. For example, here is the documentation and examples given for a couple variables:

    $OsType
    Operating System type:
    95 - Windows 95
    98 - Windows 98
    NT - All versions of NT/2000
    
    $ProfileDirAU **This one isn't in the documentation
    Full path of the "All Users" profile
    "C:\WinNT\Profiles\All Users"
    "C:\Documents and Settings\All Users"
    

    Consider that there is a generation of support personnel that didn't use computers with the above operation systems or folder paths. I have to stop and thing about it for a second for some of…

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  6. Task Scheduler

    Though not very often, there are times that a task needs to be scheduled on every computer. In Windows 10, there are many scheduled tasks that I like to remove or disable.

    I would like to see a Task Scheduler section in DA that allows for the configuration of a new schedule or deletion of another. This would need the ability to also create/edit sub-folders in the Task Scheduler.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  7. office 2019

    We need support to create Outlook profiles in Office 2019.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  8. View pending changes before replication

    It would be very beneficial to view what changes are pending replication be fore actually replicating. When more than one admin has access to make changes, they can see if another admin has been changes and verify that it is safe to replicate the changes in their current state.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. email signature plain text conversion

    I am using the Outlook element to set corporate email signatures in HTML format. It works well. However, when replying to a plain text email, then no signature gets displayed at all. At the very least, it should change the signature from HTML to plain text, but it doesn't. Or, it would be nice if we can force all replies to HTML, regardless of the format of the original email?

    In ref to SR Number:4545450

    If you would like to see a plain text conversion added to Desktop Authority you can submit the request to our User Voice forum and…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Desktop Authority Client for MacOS

    It would be nice to have some basic management function for MacOS devices that are Domain Joined.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  11. Dashboard or Central Area for SLTrace Errors Only

    Would like the ability to have a single collection point of only errors from all SLTrace.html files from all clients in one section of the application. Being able to see just the errors from all systems in one location would greatly improve issue resolution times. it would also enable us to see if an admin made a misconfiguration more quickly. having this type of data in one searchable location would be so much more useful. it would allow us to be more proactive than reactive. Details such as Computername, Elelement that failed, Details of Error. Username

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  12. Web UI navigation makes administration slow and painful

    I was a huge fan of Desktop Authority when it ran as an application UI, before it became a web UI. The Web UI is so slow to refresh and make changes that it has more than doubled the time necessary to complete tasks that used to be instantaneous in the application UI. Creating, deploying, administering Printers for large organizations used to be a huge advantage and very organized in the old UI. Now, one must forward through endless screens and wait for slow refresh times to add, remove, copy, paste or reorder printer elements. A Task that used to…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Responsive Website and Dynamic Loading

    We all should be clear the Desktop Authority Console is due for a major refresh and not that little kick that happened to Archive Manager this needs a Major.

    First in particular I find often times entry boxes are to small and get mangled when entering multiple large items into setting boxes. particular GPO with multiple line items.

    Second that huge bold black bar at the top of the page is ridiculous. It eats up 1/8 of my total screen just to put your logo on it. Time for this to go.

    Third Really unless you have 1000s of items…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    I hear you.
    The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  14. Enhance validation logic to allow 'and' and 'or'

    Currently there is no easy way to mix "and's" and "ors", yet a typical validation logic for us is something like "if the computer is in room 1 or 2 or 3 and the file does not exist, then install"

    If there was a way to nest the ands and or's or logically group them it would make life easier (currently we have to do either a rule for each room (i.e. if room1 and file does not exist, if room 2 and file does not exist, etc.) or we have to nest them (i.e. outer element is "if room…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  15. Consolidated Profile History

    In each Profile, there is an option to view the change history. I would like to see this ability added to the parent Profile section to view a consolidated history of all changes made to all sub-profiles.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. USB Encryption

    Option to force USB encryption if DA allows a user to use USB.
    Option for administrator to set encryption password or allow the user to set their own password.
    Option to save those passwords in the DA database in case the user forget the password.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Expert Assist Power Options

    In the Menu, under Computer Management, is a Reboot option that allows for restarting EA and various options for restarting the computer (Normal, Emergency, Hard, and Scheduled).
    I would like to see options to shut the computer down and log a user off.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  18. Global Expert Assist repository/settings

    There needs to be some sort of way to configure settings and resources for Expert Assist globally. It's nice that there is a way to change the color scheme/theme for interface, create new scripts, configure SMTP settings, and setup system monitoring but, currently, this has to be done on each and every individual computer.

    If not a global repository, at least build out the Remote Management User Profile to include those settings and files. Then, when publishing the changed files, DA can sync those files and settings to the machines.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  19. Include reporting for USB Port Security of file deletions from USB devices.

    USBPS currently only records read and write access. If a malicious user finds another users USB or decides to clean out their company provided USB we will have no record of that.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  20. Add Validation Logic Rule - Directory Exists

    Please add a Validation Logic Rule that checks whether a Directory Exists or not. There is a "File Exists" rule but there are plenty of circumstances when a directory needs to be validated for existence.

    EDIT
    Looks like the "File Exists" can check for directories. Would be nice if it wasn't documented as just checking "file" existence.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    under review  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1
  • Don't see your idea?

KACE Desktop Authority

Categories

Feedback and Knowledge Base