KACE Desktop Authority

  1. USB Encryption

    Option to force USB encryption if DA allows a user to use USB.
    Option for administrator to set encryption password or allow the user to set their own password.
    Option to save those passwords in the DA database in case the user forget the password.

    2 votes

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  2. Expert Assist Power Options

    In the Menu, under Computer Management, is a Reboot option that allows for restarting EA and various options for restarting the computer (Normal, Emergency, Hard, and Scheduled).
    I would like to see options to shut the computer down and log a user off.

    2 votes

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    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  3. Global Expert Assist repository/settings

    There needs to be some sort of way to configure settings and resources for Expert Assist globally. It's nice that there is a way to change the color scheme/theme for interface, create new scripts, configure SMTP settings, and setup system monitoring but, currently, this has to be done on each and every individual computer.

    If not a global repository, at least build out the Remote Management User Profile to include those settings and files. Then, when publishing the changed files, DA can sync those files and settings to the machines.

    2 votes

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  4. Include reporting for USB Port Security of file deletions from USB devices.

    USBPS currently only records read and write access. If a malicious user finds another users USB or decides to clean out their company provided USB we will have no record of that.

    2 votes

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    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  5. In Folder

    Folder Redirection element - you have something for IE Favorites. Please create something for Chrome and Edge Favorites as well, since IE is going away soon. Thanks.

    1 vote

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  6. Kace Patching - Prompt user snooze highlighted not ok

    hello, we are using the kace schedule to patch machines however a few times the prompt user window has displayed with the highlighted button for ok rather than snooze (the ok button restrats the machine)and as the prompt has come to the foreground the user not notiicing it has hit enter on their keyboard and the machine has restarted without them wanting to. So i think the highlighted button should be snooze
    Thanks

    1 vote

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  7. USB file extension control

    USB port security should offer more granular control over the data that can be read/write from the USB.
    Like the possibility to block/allow base in the file extension.

    1 vote

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  8. Add Validation Logic Rule - Directory Exists

    Please add a Validation Logic Rule that checks whether a Directory Exists or not. There is a "File Exists" rule but there are plenty of circumstances when a directory needs to be validated for existence.

    EDIT
    Looks like the "File Exists" can check for directories. Would be nice if it wasn't documented as just checking "file" existence.

    1 vote

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  9. KACE Appliance Linking

    I would like to see the ability to link DA with the SMA. I'm sure this would not be an easy thing but to be able to see DA information in the SMA, such as logs, Expert Assist, seeing a computer is reporting in on DA off-network where the SMA cannot see it, importing and distributing new SMA Agents when they become available, and more, could be a big benefit.

    I know that on the SMA side, you can use custom inventory to query a lot of the information, and there's the Device Action capability that can be used to…

    1 vote

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  10. Remove snooze button from scripting message windows

    When using the "Create a message window" option in the scripting engine, the message box displayed to the user should not include a snooze button - or at the very least, when configuring the message window, there should be an option to show or hide the snooze button. Often, we are using the message window solely for informational purposes for the user, (ie. to notify them that a process is about to begin). Having a snooze button show up here is extremely confusing for end users. Attached is the configuration of a message box (Capture2.PNG) and the message actually displayed…

    1 vote

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  11. Disable splash screen in Logon and Logoff

    Disable splash screen in Logon and Logoff still show pop ups.
    It would be good if DA offer the option to remove any pop up window when at user logon or logoff.
    Settings in global config do not accomplish that, still shows information.
    This is a problem, because if the user sees a pop up that do not expect, it will contact help-desk.
    Desktop Authority user logon and logoff should have a silent option where the user does not see any splash screen / popup window.

    1 vote

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  12. Business logic error: Object reference not set to an instance of an object. - SuperusersManagement

    If Super user management i started there is an error:
    Why?
    at ScriptLogic.DAConsole.Common.GenericChannel.GenericChannel.SendOperation(String methodName, Object[] parameters)
    at BusinessLogicGenericChannel.GetDomainObject(Guid , String )
    at ScriptLogic.DAConsole.DAConsole.DAComponentUI.SystemSecurity.SuperusersManagement.ub9JlHOwy()
    at ScriptLogic.DAConsole.DAConsole.DAComponentUI.SystemSecurity.SuperusersManagement.gridUsersNeedDataSource(Object sender, NeedDataSourceEventArgs e)
    at ScriptLogic.DAConsole.DAConsole.WebControls.CustomGrid.OnNeedDataSource(Boolean clear
    session)
    at ScriptLogic.DAConsole.DAConsole.WebControls.CustomGrid.getMarkedItems()
    at ScriptLogic.DAConsole.DAConsole.WebControls.CustomGrid.Rebind(Boolean no
    session)
    at ScriptLogic.DAConsole.DAConsole.DAComponentUI.SystemSecurity.SuperusersManagement.Rebind()
    at ScriptLogic.DAConsole.DAConsole.Default.KordCdkXX(String )
    at ScriptLogic.DAConsole.DAConsole.
    Default.rEEJeY0F3()
    at ScriptLogic.DAConsole.DAConsole.Default.Navigate(String navigateValue, String selectedValue)
    at ScriptLogic.DAConsole.DAConsole.
    Default.Navigate(String navigateValue)
    at ScriptLogic.DAConsole.DAConsole.Default.ctrlChildTabStripTabClick(Object sender, EventArgs e)
    at ScriptLogic.DAConsole.DAConsole.WebControls.DaTabPanel.OnTabClick(DaTabClickEventArgs args)
    at ScriptLogic.DAConsole.DAConsole.WebControls.DaTabPanel.s38PnGrhp(Object , EventArgs )
    at System.Web.UI.WebControls.LinkButton.OnClick(EventArgs e)
    at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument)
    at System.Web.UI.WebControls.LinkButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument)
    at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)
    at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData)
    at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

    1 vote

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  13. Ability to filter all rules based on validation logic

    A client brought up the request of wanting to be able to see all rules applied to a given PC name. An example was: which shortcuts and drive mappings are applied to all devices named PC-Example*. This was outside of looking at an sltrace file or performing a database query.

    1 vote

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  14. Actually allow Admin Right Execution for Pre/Post Engine Scripting instead of lying in your Documentation

    The documentation for DA (at least back to version 9.3) specifically states that you can add a switch (in this case /admin) to the end of the file name for any pre or post engine script, but that's not how it actually works! DA won't let you add spaces or switches to the file name. So I guess my idea is maybe, just maybe, you should make the product actually function like your own documentation states it does. Can't wait to find out what else DA doesn't do that it should!

    1 vote

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    I can’t blame you for your frustration that the product is not behaving as advertised! I will make sure that we link any Support case you may have in the system and also work with R&D to make sure we document the product pre/post scripting more accurately – or better yet, make sure we fix the switch capability you are looking for but could not find.

    Problems are opportunities – thanks for your feedback so we can improve our product for you and many others.

  15. GPO Deploment Fix with Windows 10 Pro Client workstations. Currently unable to push out minor GPO Scripts on Windows 10 Pro Clients.

    GPO Deploment Fix with Windows 10 Pro Client workstations. Currently unable to push out minor GPO Scripts on Windows 10 Pro Clients. It looks like with the new and updated versions of Windows 10 Pro we cannot push simple GPO through Desktop Authority. It looks like Microsoft changed the way some of these things are pushed out. A fix would be nice for Desktop Authority to push out even a simple wallpaper background or lock screen for Windows 10 Pro. My understanding is that it can be done inside Windows 10 Education or Enterprise, but NOT pro.

    1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  16. Improve Group Policy Template Handling

    I like Desktop Authority but I find the handling of Group Policy Items to be frusterating.
    My First issue is that its a slow responding part of the website. The time that it takes to click in and out of the policy templates, add new ADMX Files and other aspects to making configurations here is painstakingly slow. To the point I'm about to abandon using the GPO Section of DA.

    The second is the difficulty of finding a specific policy item. Often I'm not sure what ADMX file I need to add in order to apply a GPO setting and…

    1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  17. SLTrace file data extraction and analysis (AKA:ChkSLTrace.hta)

    Have a look at this post

    http://en.community.dell.com/techcenter/endpoint-management/desktop-authority/f/4945/t/19630097

    If Dell could develop a similar small program to allow us to quickly find where a user has last logged in by analyzing the sltrace file as this small .hta script does, it would be a god send!
    Make it compatible with Windows 7 and up (32&64bit).
    I would simply continue to use the current hta file but I am having problems running it on a Windows 8.1 Enterprise computer. Not sure what I am missing as others seam to be able to use it. I use this every day! I have a…

    1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  18. Manage Screensavers

    Add a specific element (or enhance an existing one) to push out a screensaver, rather than having to create registry entries. For Windows 7 and up, it should also include the option for a file/folder path if the Picture Viewer screensaver is selected.

    1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  19. Manage Internet Explorer Compatibility view sites

    In the Web Browser configuration element, under Windows Internet Settings there are areas to enter URL's for Restricted Sites, Trusted Sites and Local Intranet Sites. I would like to also see below this Compatibility view sites. In IE 11, it breaks many if not most enterprise applications unless the URL is entered into compatibility mode. You click the gear icon, then click Compatibility View Settings and you can add websites in there. I would love to see DA have the ability to manage this on a global scale.

    Thank you.

    1 vote

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  20. Extend Retention Period for database records beyond 360 days

    We'd like to see retention period extended beyond 360-days. Current corporate policies dictate that data/reports be accisble for up to 5 years. As an internal policy we go beyond for 7 years.

    1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

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