KACE Desktop Authority

  1. Isssue with the date format

    If the server is setup in another date format than english, Kace DA crashes.
    Works fine if we turn to english date format

    2 votes

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  2. Have the possibility to change the options of the icon of the DA agent

    Actually, we can not modify the values of the options of the DA icon. And by defaut, the option "Lock Workstation" is selected by defaut.
    My suggestion is the possibility to can change the default option et x=can disable the others options.

    2 votes

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  3. Add Validation Logic Rule - Directory Exists

    Please add a Validation Logic Rule that checks whether a Directory Exists or not. There is a "File Exists" rule but there are plenty of circumstances when a directory needs to be validated for existence.

    EDIT
    Looks like the "File Exists" can check for directories. Would be nice if it wasn't documented as just checking "file" existence.

    2 votes

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  4. KACE Appliance Linking

    I would like to see the ability to link DA with the SMA. I'm sure this would not be an easy thing but to be able to see DA information in the SMA, such as logs, Expert Assist, seeing a computer is reporting in on DA off-network where the SMA cannot see it, importing and distributing new SMA Agents when they become available, and more, could be a big benefit.

    I know that on the SMA side, you can use custom inventory to query a lot of the information, and there's the Device Action capability that can be used to…

    2 votes

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  5. Disable splash screen in Logon and Logoff

    Disable splash screen in Logon and Logoff still show pop ups.
    It would be good if DA offer the option to remove any pop up window when at user logon or logoff.
    Settings in global config do not accomplish that, still shows information.
    This is a problem, because if the user sees a pop up that do not expect, it will contact help-desk.
    Desktop Authority user logon and logoff should have a silent option where the user does not see any splash screen / popup window.

    2 votes

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  6. Ability to filter all rules based on validation logic

    A client brought up the request of wanting to be able to see all rules applied to a given PC name. An example was: which shortcuts and drive mappings are applied to all devices named PC-Example*. This was outside of looking at an sltrace file or performing a database query.

    2 votes

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    under review  ·  Karla responded

    We have added this to our backlog but somehow reported this back via status update here was overlooked. If anyone else would like to see this added to product please vote this idea up.

  7. USB Encryption

    Option to force USB encryption if DA allows a user to use USB.
    Option for administrator to set encryption password or allow the user to set their own password.
    Option to save those passwords in the DA database in case the user forget the password.

    2 votes

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  8. Include reporting for USB Port Security of file deletions from USB devices.

    USBPS currently only records read and write access. If a malicious user finds another users USB or decides to clean out their company provided USB we will have no record of that.

    2 votes

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    under review  ·  Karla responded

    Thanks to everyone who has weighed in on this idea. The R&D team is currently reviewing this idea and many more as we determine which set of features and enhancements we can deliver in the next product release. Stay tuned for more information and updates in this forum on this idea and many others. Feel free to continue to vote for this idea or add your input via additional comments if you have not yet done so. Keep all other ideas coming as well.

  9. Bring back features from version 9 and 10

    Every new version takes away a bunch of features, would really like to see all the ones from 9 brought back. Esp the ability to synchronize folders to network shares, migrate settings between computers, etc.

    1 vote

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  10. Restrict User access to Asset Management based on Role

    I have created user roles with Asset Management access. However, we have several teams that use the Asset Management feature of KACE.

    I want to restrict their access to Asset Management further by only giving them WRITE access to the assets they manage and READ access to all other assets.

    1 vote

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  11. MFA for Desktop Authority Expert Assist

    I think it would be a great option for Desktop Authority's Expert Assist to be able to be configured with Multi-Factor Authentication. Whether it be using Cisco Duo, or Google Authenticator, or another authentication app. I think this would make Expert Assist a little more secure, and allow the protocols used to be upgraded to something newer. I think this would definitely help cut down on Malicious attacks that could be performed through Expert Assist if someone had gotten into the network. In order to help someone through expert assist, the user should have the option to approve the remote…

    1 vote

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  12. Be able to create multiple printers in bulk in Desktop Authority Console.

    I have customers who they need to create more than 100 printers in Desktop Authority. For every printers, they create 3 entry.
    1- Install the printer per computer by default.
    2- Install the printer in user profile (not set by default)
    3- Delete the printer.

    If the customer has 100 printers, we need to create 300 entries in Desktop Authority. It would it be nice if we can import a CSV file to create in bulk thoses printers.

    1 vote

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  13. UEFI Boot

    Not so much an idea as a complaint. When is Quest Kace going to address the UEFI boot issues? New machines do not have the ability to PXE boot to the K2200. Using a USB key "workaround" is ridiculous. This has been a known change for some time now though even the latest update did not address it.

    1 vote

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  14. 2FA for Remote Control for increased security

    Implement support for 2FA for remote control of endpoints (at the point of connection) to increase security compared to solutions from other vendors.

    1 vote

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  15. In Folder

    Folder Redirection element - you have something for IE Favorites. Please create something for Chrome and Edge Favorites as well, since IE is going away soon. Thanks.

    1 vote

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  16. Kace Patching - Prompt user snooze highlighted not ok

    hello, we are using the kace schedule to patch machines however a few times the prompt user window has displayed with the highlighted button for ok rather than snooze (the ok button restrats the machine)and as the prompt has come to the foreground the user not notiicing it has hit enter on their keyboard and the machine has restarted without them wanting to. So i think the highlighted button should be snooze
    Thanks

    1 vote

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  17. USB file extension control

    USB port security should offer more granular control over the data that can be read/write from the USB.
    Like the possibility to block/allow base in the file extension.

    1 vote

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  18. Remove snooze button from scripting message windows

    When using the "Create a message window" option in the scripting engine, the message box displayed to the user should not include a snooze button - or at the very least, when configuring the message window, there should be an option to show or hide the snooze button. Often, we are using the message window solely for informational purposes for the user, (ie. to notify them that a process is about to begin). Having a snooze button show up here is extremely confusing for end users. Attached is the configuration of a message box (Capture2.PNG) and the message actually displayed…

    1 vote

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  19. Business logic error: Object reference not set to an instance of an object. - SuperusersManagement

    If Super user management i started there is an error:
    Why?
    at ScriptLogic.DAConsole.Common.GenericChannel.GenericChannel.SendOperation(String methodName, Object[] parameters)
    at BusinessLogicGenericChannel.GetDomainObject(Guid , String )
    at ScriptLogic.DAConsole.DAConsole.DAComponentUI.SystemSecurity.SuperusersManagement.ub9JlHOwy()
    at ScriptLogic.DAConsole.DAConsole.DAComponentUI.SystemSecurity.SuperusersManagement.gridUsersNeedDataSource(Object sender, NeedDataSourceEventArgs e)
    at ScriptLogic.DAConsole.DAConsole.WebControls.CustomGrid.OnNeedDataSource(Boolean clear
    session)
    at ScriptLogic.DAConsole.DAConsole.WebControls.CustomGrid.getMarkedItems()
    at ScriptLogic.DAConsole.DAConsole.WebControls.CustomGrid.Rebind(Boolean no
    session)
    at ScriptLogic.DAConsole.DAConsole.DAComponentUI.SystemSecurity.SuperusersManagement.Rebind()
    at ScriptLogic.DAConsole.DAConsole.Default.KordCdkXX(String )
    at ScriptLogic.DAConsole.DAConsole.
    Default.rEEJeY0F3()
    at ScriptLogic.DAConsole.DAConsole.Default.Navigate(String navigateValue, String selectedValue)
    at ScriptLogic.DAConsole.DAConsole.
    Default.Navigate(String navigateValue)
    at ScriptLogic.DAConsole.DAConsole.Default.ctrlChildTabStripTabClick(Object sender, EventArgs e)
    at ScriptLogic.DAConsole.DAConsole.WebControls.DaTabPanel.OnTabClick(DaTabClickEventArgs args)
    at ScriptLogic.DAConsole.DAConsole.WebControls.DaTabPanel.s38PnGrhp(Object , EventArgs )
    at System.Web.UI.WebControls.LinkButton.OnClick(EventArgs e)
    at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument)
    at System.Web.UI.WebControls.LinkButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument)
    at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)
    at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData)
    at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

    1 vote

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  20. Actually allow Admin Right Execution for Pre/Post Engine Scripting instead of lying in your Documentation

    The documentation for DA (at least back to version 9.3) specifically states that you can add a switch (in this case /admin) to the end of the file name for any pre or post engine script, but that's not how it actually works! DA won't let you add spaces or switches to the file name. So I guess my idea is maybe, just maybe, you should make the product actually function like your own documentation states it does. Can't wait to find out what else DA doesn't do that it should!

    1 vote

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    under review  ·  Karla responded

    I can’t blame you for your frustration that the product is not behaving as advertised! I will make sure that we link any Support case you may have in the system and also work with R&D to make sure we document the product pre/post scripting more accurately – or better yet, make sure we fix the switch capability you are looking for but could not find.

    Problems are opportunities – thanks for your feedback so we can improve our product for you and many others.

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