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← Customer Feedback for Quest KACE
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  • Ideas (244)

    1. The Time Open displayed on the Help Desk console would be the actual time a ticket has been open, regardless of changes in status etc.  ·  declined

    2. Add functions to single select forms to sort custom values

    3. USB file extension control

    4. Asset import delete file after import

    5. Regional settings for more countries in scripted install  ·  completed

    6. Extend Retention Period for database records beyond 360 days  ·  under review

    7. RSS feeds still not refreshing  ·  completed

    8. Need reporting for bandwidth used by K1000 Go.  ·  declined

    9. Live installation screen  ·  completed

    10. metering  ·  declined

    11. Scheduled Purging Ability

    12. ftps

    13. Location Auto Assignment via Subnet

    14. Database view of User table for backwards compatiblity

    15. Send message to submitter from within ticket  ·  completed

    16. KACE Appliance Linking  ·  under review

    17. Service Desk: Answer to Sender with automatically filled Ticket Nr. and Title  ·  completed

    18. Built in WaitingOverDue Rule and CustomerResponded Rule not working correctly  ·  declined

    19. Ticket creation via email MYSQL Select Modification  ·  declined

    20. We are currently using Lotus Notes. Our mobile devices are all IOS Devices. When a user emails our K1000 hel  ·  declined

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