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Allow Ticket Rules to insert SQL Variables ($variable) in Append Comment To Ticket the same way as E-mail query results works
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Pull Ticket Time Zone Data from Browser · declined
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Granular Replication (Only Replicate Subsets of data) · under review
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Allow reports to copy data over when changing the topic
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more custom data fields in user import · under review
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Retain scripting logs data for 7-30 days
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Ability to automatically log tickets from other data source other than email · declined
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On certain networks KBOX may be subjected to security scans and requirements. Quicker responses to updates for the underlying KBOX systems
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SLTrace file data extraction and analysis (AKA:ChkSLTrace.hta) · under review
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OverdueClose in hours i need because my response time is in hours no days · declined
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All ORGs can see and select all data across orgs · declined
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Software based smart labels that allow filtering on machine data and machine labels · declined
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MDM should have the ability to limit data usage criteria over LTE for certain apps as defined in policy.. · under review
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We would like to be able to transfer computer data from one Kace Appliance to another for combining · declined
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Please have a feature to customize the default asset fields. For e.g, renaming "Location" to "Data Center" · declined
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Be able to build sripts based on the kbox data to be run by kbox or a system(s) you choose. · declined
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Asset management needs to display more than 6 columns of data. We currently have need for 9-10 columns to list everything on the screen. · completed
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Allow custom SQL notifications to display more (or less) than the 4 default columns · declined
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Add filter box to custom ticket fields. · declined
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Battery reporting · declined