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  1. 179 votes
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    13 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release.

    Anonymous commented  · 

    I agree with cad@aecc.net. there should be a switch that can be added to an email subject line for the queue email address that would create a process ticket, instead of a regular ticket.

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