Aaron

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  1. 16 votes
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    2 comments  ·  SMA (K1000) » Software Compliance  ·  Flag idea as inappropriate…  ·  Admin →
    Aaron supported this idea  · 
  2. 69 votes
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    8 comments  ·  SMA (K1000) » Security  ·  Flag idea as inappropriate…  ·  Admin →
    Aaron supported this idea  · 
  3. 163 votes
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    8 comments  ·  SMA (K1000) » Agent  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Ken Galvin responded

    Thank you for your very thorough desciption of the issue. We will consider this as a feature request in the future. We prioritize based on feedback like yours – so we encourage others to vote for this feature request.

    Aaron supported this idea  · 
  4. 197 votes
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    12 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

    We are excited to announce that version 11.0 of the KACE Systems Management Appliance (SMA) is almost ready for the Beta/Release Candidate program. This release will contain the feature you requested. If you are interested in participating in the Beta/Release Candidate program, please send an email to the Team with “Recurring Tickets” in the subject to:

    KACE_BETA@quest.com
    Aaron supported this idea  · 
  5. 146 votes
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    14 comments  ·  SMA (K1000) » End User Portal  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release

    Aaron supported this idea  · 
  6. 172 votes
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    5 comments  ·  SMA (K1000) » Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
    Aaron supported this idea  · 
  7. 64 votes
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    5 comments  ·  SMA (K1000) » Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
    Aaron supported this idea  · 
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    Aaron commented  · 

    This would be very helpful!

  8. 6 votes
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    1 comment  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
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    Aaron commented  · 

    You can do something similar now using custom inventory rules. As an example, we use the custom inventory rule to return a list of local administrators:

    ShellCommandTextReturn(net localgroup Administrators)

  9. 16 votes
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    3 comments  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
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    Aaron commented  · 

    Also need support for NOT. Such as: rule 1 AND NOT rule 2.

  10. 265 votes
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    9 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release

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    Aaron commented  · 

    There also needs to be a way to archive old categories so even administrators cannot select an old category choice for new tickets.

  11. 2 votes
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    2 comments  ·  SDA (K2000) » New Features  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Alex Au Yeung responded

    This unfortunately would require the K2 to have similar functionality to the K1. If there is software that needs to be up-to-date on your endpoints, you would likely be better served with the advanced features of the K1 instead.

    Aaron supported this idea  · 
  12. 139 votes
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    under review  ·  11 comments  ·  SDA (K2000) » Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →
    Aaron supported this idea  · 
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    Aaron commented  · 

    I just found out the hard way about needing this feature. I am doing a P2V and will have to configure all the settings manually.

  13. 4 votes
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    0 comments  ·  SMA (K1000) » Appliance  ·  Flag idea as inappropriate…  ·  Admin →
    Aaron shared this idea  · 
  14. 4 votes
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    2 comments  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
    Aaron supported this idea  · 
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    Aaron commented  · 

    I agree this could be helpful with looking for rouge devices. Until the agent has a secure check-in feature this can help with this.

  15. 18 votes
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    3 comments  ·  SMA (K1000) » Agent  ·  Flag idea as inappropriate…  ·  Admin →

    We are excited to announce that version 11.0 of the KACE Systems Management Appliance (SMA) is almost ready for the Beta/Release Candidate program. This release will contain the feature you requested. If you are interested in participating in the Beta/Release Candidate program, please send an email to the Team with “Agent Authentication” in the subject to:

    KACE_BETA@quest.com
    Aaron shared this idea  · 
  16. 199 votes
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    under review  ·  15 comments  ·  SMA (K1000) » Scripting  ·  Flag idea as inappropriate…  ·  Admin →
    Aaron supported this idea  · 
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    Aaron commented  · 

    This should be the same code logic for the K2000 post installation task which also has this same limitation.

  17. 119 votes
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    6 comments  ·  SMA (K1000) » General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
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    Aaron commented  · 

    We have also received different answers to the same question based on if you get a level 1 or level 3 tech support. It seems that the training for new level 1 support reps are based on new training documents. However, the level 3 support know the old way which for our experience has been the better way.

  18. 141 votes
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    under review  ·  14 comments  ·  SMA (K1000) » Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
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    Aaron commented  · 

    We really need this as well with our 600+ machines. This is especially true when users ignore the reboot message and no more patches will be applied until the computer eventually gets rebooted. This should be a very easy feature to implement but will be a very powerful tool once in use.

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