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James Read

← Customer Feedback for Quest KACE

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8 results found

  1. Helpdesk Location Assignments

    8 votes
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    0 comments  ·  KACE Systems Management Appliance (SMA) » Service Desk  ·  Admin →
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    James Read supported this idea  · 

  2. Assign ticket to multiple owners

    7 votes
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    1 comment  ·  KACE Systems Management Appliance (SMA) » Service Desk  ·  Admin →
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    James Read supported this idea  · 

  3. Allow custom views to be shared

    169 votes
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    10 comments  ·  KACE Systems Management Appliance (SMA) » Service Desk  ·  Admin →
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    under review  ·  Ken Galvin responded

    Thank you for contributing. This idea is under consideration and will be prioritized according to votes received.

    James Read supported this idea  · 

  4. Microsoft Outlook plug-ins

    280 votes
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    5 comments  ·  KACE Systems Management Appliance (SMA) » Service Desk  ·  Admin →
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    under review  ·  Nick Buonpastore responded

    This is under consideration but not planned for the next release, Please continue voting if you’d like to see this feature prioritized for a future release.

    James Read supported this idea  · 

  5. Custom view have the ability to use ticket "State"

    9 votes
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    4 comments  ·  KACE Systems Management Appliance (SMA) » Service Desk  ·  Admin →
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    James Read commented  · 

    This is important

    James Read shared this idea  · 

  6. Print asset labels

    104 votes
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    4 comments  ·  KACE Systems Management Appliance (SMA) » Asset Management  ·  Admin →
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    James Read shared this idea  · 

  7. Service desk owner out of office

    71 votes
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    under review  ·  5 comments  ·  KACE Systems Management Appliance (SMA) » Service Desk  ·  Admin →
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    James Read supported this idea  · 

  8. Import floor map images for tracking physical asset location

    769 votes
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    planned  ·  28 comments  ·  KACE Systems Management Appliance (SMA) » Asset Management  ·  Admin →
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    James Read supported this idea  · 

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