James Read

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  1. 2 votes
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    0 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    James Read supported this idea  · 
  2. 4 votes
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    1 comment  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    James Read supported this idea  · 
  3. 103 votes
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    7 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    James Read supported this idea  · 
  4. 169 votes
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    12 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release

    James Read supported this idea  · 
  5. 107 votes
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    16 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release

    James Read supported this idea  · 
  6. 137 votes
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    1 comment  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release, Please continue voting if you’d like to see this feature prioritized for a future release.

    James Read supported this idea  · 
  7. 260 votes
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    3 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release.

    James Read supported this idea  · 
  8. 24 votes
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    2 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

    Most supported browsers have built in spell check so we don’t have any immediate plans to add this as a feature. Please continue voting if you’d like to see this feature prioritized for a future release.

    James Read supported this idea  · 
  9. 8 votes
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    7 comments  ·  SMA (K1000) » Reporting  ·  Flag idea as inappropriate…  ·  Admin →
    James Read commented  · 

    Has this been resolved and completed?

    James Read commented  · 

    The zip format if kind of annoying. Please fix this as soon as possible.

    James Read commented  · 

    Would also like PDF as a report format as before.

    James Read supported this idea  · 
  10. 6 votes
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    1 comment  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    James Read commented  · 

    This is important

    James Read shared this idea  · 
  11. 92 votes
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    4 comments  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
    James Read shared this idea  · 
  12. 60 votes
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    under review  ·  5 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    James Read supported this idea  · 
  13. 668 votes
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    26 comments  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Dean Wade responded

    Our thoughts on this feature are evolving. The ability to construct a floor map, plot different objects (people, printers, fire extinguisher, etc) and have links back into the asset management module are all concepts we are starting to think through. This will be a longer term deliverable but please continue providing your feedback.

    James Read supported this idea  · 
  14. 17 votes
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    under review  ·  1 comment  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    James Read commented  · 

    I would like to see multiple approvers added for workflow. I would also like when a parent ticket has approvers the child tickets can't be opened or some other way the child tickets are tied to the approval process.

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