Larry Whittaker ← Customer Feedback for Quest KACE My feedback 2 results found Service desk owner out of office 71 votes Vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close 1 vote 2 votes 3 votes Remove votes You have left! (?) (thinking…) under review · 5 comments · KACE Systems Management Appliance (SMA) » Service Desk · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close An error occurred while saving the comment Larry Whittaker commented · Aug 8, 2012 · Edit… · Delete… When Kbox sent an automated message to the Owner, it took his automated Out-of-Office message as an “update”. Out of office messages are added to the ticket. Save Submitting... Merge computers 20 votes Vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close 1 vote 2 votes 3 votes Remove votes You have left! (?) (thinking…) 4 comments · KACE Systems Management Appliance (SMA) » User Experience · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Larry Whittaker shared this idea · Jul 12, 2011
When Kbox sent an automated message to the Owner, it took his automated Out-of-Office message as an “update”. Out of office messages are added to the ticket.