Daniel Zook
My feedback
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7 votes
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16 votes
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13 votes
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33 votes
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82 votes
This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release
An error occurred while saving the comment Daniel Zook commented
Thanks for the suggestion Billy. Would you explain how the script or user accounts are setup so that the ticket rule knows which user record is the primary user?
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50 votes
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An error occurred while saving the comment Daniel Zook commented
This would be similar to the scripting "Run Now" page, except a lot easier to use for frequently used scripts.
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30 votes
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Daniel Zook shared this idea ·
And it should preserve the format of HTML messages sent to the support desk, including in-line images, font color, size, style, etc.