Daniel Zook

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  1. 7 votes
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    0 comments  ·  SMA (K1000) » UX  ·  Flag idea as inappropriate…  ·  Admin →
    Daniel Zook shared this idea  · 
  2. 16 votes
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    0 comments  ·  SMA (K1000) » Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
    Daniel Zook supported this idea  · 
  3. 12 votes
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    1 comment  ·  SMA (K1000) » Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
    Daniel Zook shared this idea  · 
  4. 31 votes
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    6 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
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    Daniel Zook commented  · 

    And it should preserve the format of HTML messages sent to the support desk, including in-line images, font color, size, style, etc.

  5. 82 votes
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    11 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release

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    Daniel Zook commented  · 

    Thanks for the suggestion Billy. Would you explain how the script or user accounts are setup so that the ticket rule knows which user record is the primary user?

    Daniel Zook shared this idea  · 
  6. 50 votes
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    under review  ·  6 comments  ·  SMA (K1000) » UX  ·  Flag idea as inappropriate…  ·  Admin →
    Daniel Zook supported this idea  · 
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    Daniel Zook commented  · 

    This would be similar to the scripting "Run Now" page, except a lot easier to use for frequently used scripts.

    Daniel Zook shared this idea  · 
  7. 30 votes
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    under review  ·  3 comments  ·  SMA (K1000) » Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
    Daniel Zook supported this idea  · 
    Daniel Zook shared this idea  · 

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