A barcoded label, that when scanned goes straight to the corresponding KBOX asset would be awesome!
I am currently doing a work-around by having users submit a ticket requesting the item, then leaving the ticket open until the item is returned. I also have a calendar for each major item that shows the estimated return date, and I maintain a paper log book that shows who has what and when it was returned. I am thinking about setting up an additional ticket queue for loaner items only, but not sure how much it would help.
Yes, I agree. The 0-day patches for items such as Adobe Flash Player, I find take so long to reach my KBOX it is better for me to push it out as a Managed Installation.
This is under consideration but not planned for the next release, Please continue voting if you’d like to see this feature prioritized for a future release.
Agree. In my case, I would like to have a ticket created in the IT Service Desk, and when it requires a purchase, be able to add a child ticket in the purchasing queue. This can already be done using a process, but obviously, if it is a one time event I don't want to make it a process.