Spencer

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    13 comments  ·  SMA (K1000) » Knowledge Base  ·  Flag idea as inappropriate…  ·  Admin →
    Spencer commented  · 

    Hier is a link to a condensed Explanation of Knowledge Management. The guys at Dell should really read this and work-over the "Knowledge Base".
    http://www.assistum.com/documents/skm.html

    Naming this Feature of Kace a Knowledge Base is a slap in the face of every KM...

    Spencer supported this idea  · 

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