Travan Greenbank

← Customer Feedback for Quest KACE

My feedback

  1. Sort service desk tickets by multiple columns

    22 votes
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    1 comment  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

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    Travan Greenbank commented  · 

    You should be able to click on the column heading to sort the columns with a drop down to order the sort. In a modern product you shouldn't have to write SQL to sort. This is critical as I need to see all tickets, not just my own, and would like to see them sorted by status, then priority.

    Travan Greenbank supported this idea  · 

  2. Better configurability over Bandwidth Throttling

    95 votes
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    under review  ·  10 comments  ·  SMA (K1000) » Managed Install  ·  Flag idea as inappropriate…  ·  Admin →

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    Travan Greenbank supported this idea  · 

  3. A Best Practice Guide - For K1000

    125 votes
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    6 comments  ·  SMA (K1000) » General Feedback  ·  Flag idea as inappropriate…  ·  Admin →

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    Travan Greenbank supported this idea  · 

  4. Print asset labels

    102 votes
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    4 comments  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →

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    Travan Greenbank supported this idea  · 

  5. Better USMT Management (Scheduling, External Storage Ability, etc.)

    69 votes
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    8 comments  ·  SDA (K2000)  ·  Flag idea as inappropriate…  ·  Admin →

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    under review  ·  John Karabaic responded

    We’d like to improve schedulling and automated tasks across the board on the K2000.

    I’m not as enthusiastic about supporting user state migration to non-K2000 storage. The advantage of the K2000 is that everything’s centralized. We already have export of user state in 3.3. If the problem is not having enough native storage on the K2000, we’ve heard that loud and clear.

    Travan Greenbank supported this idea  · 

  6. Asset - Ability to make quick changes

    3 votes
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    under review  ·  1 comment  ·  SMA (K1000) » UX  ·  Flag idea as inappropriate…  ·  Admin →

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    Travan Greenbank commented  · 

    Agreed, this would be especially useful when setting up assets for the first time.

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