Daniel

← Customer Feedback for Quest KACE

My feedback

  1. Asset Management of computer peripherals, monitors, printers, scanners, usb devices

    55 votes
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    under review  ·  7 comments  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
    Daniel commented  · 

    Yes, it would be very useful if the K1000 could get serial numbers of connected monitors (and perhaps other devices too). We have to keep records of serial numbers in case equipment is stolen; the K1000 does a good job of keeping records of the computers but we have to have a separate list for monitors. There are certainly tools that do this (one is MonInfo) which could be polled by the agent.

  2. Allow 'TICK' ticket prefix to be changed

    108 votes
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    16 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Nick Buonpastore responded

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release

    Daniel shared this idea  · 

  3. Label awareness: software is installed when placed into a label - uninstalls when removed from label

    261 votes
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    8 comments  ·  SMA (K1000) » Software Compliance  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Dean Wade responded

    This is a great idea. We will need to first blend the software and managed install functions into the software catalog in order to do this. This is something that will take a while to implement, but certainly has our interest.

  4. Dynamic LDAP lookups to assign users to roles

    92 votes
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    3 comments  ·  SMA (K1000) » Security  ·  Flag idea as inappropriate…  ·  Admin →
    Daniel shared this idea  · 

  5. Import floor map images for tracking physical asset location

    672 votes
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    27 comments  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Dean Wade responded

    Our thoughts on this feature are evolving. The ability to construct a floor map, plot different objects (people, printers, fire extinguisher, etc) and have links back into the asset management module are all concepts we are starting to think through. This will be a longer term deliverable but please continue providing your feedback.

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