Richard

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  1. 3 votes
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    0 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    Richard shared this idea  · 
  2. 20 votes
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    3 comments  ·  SMA (K1000) » UX  ·  Flag idea as inappropriate…  ·  Admin →
    Richard commented  · 

    This would also be good for setting a role against users, then using the smart label in a service desk queue to allow / not allow certain users to log tickets.
    I would use this for setting generic accounts to a certain role, then disabling the generic account from logging tickets (forcing the user to log in as their user account)

    Richard supported this idea  · 
  3. 13 votes
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    0 comments  ·  KACE GO  ·  Flag idea as inappropriate…  ·  Admin →
    Richard shared this idea  · 
  4. 53 votes
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    under review  ·  1 comment  ·  KACE GO  ·  Flag idea as inappropriate…  ·  Admin →
    Richard supported this idea  · 
  5. 212 votes
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    8 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release

    Richard supported this idea  · 
  6. 668 votes
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    26 comments  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Dean Wade responded

    Our thoughts on this feature are evolving. The ability to construct a floor map, plot different objects (people, printers, fire extinguisher, etc) and have links back into the asset management module are all concepts we are starting to think through. This will be a longer term deliverable but please continue providing your feedback.

    Richard supported this idea  · 
  7. 345 votes
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    18 comments  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
    Richard commented  · 

    Great idea.

  8. 428 votes
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    18 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    Richard supported this idea  · 
    Richard shared this idea  · 
  9. 17 votes
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    under review  ·  1 comment  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    Richard supported this idea  · 
  10. 6 votes
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    1 comment  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    Richard shared this idea  · 

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