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Melissa

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  1. 33 votes
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    under review  ·  2 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
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    Melissa commented  · 

    Can't this already be done in the Service Desk>Configuration>Queue Detail by unchecking "Allow all users as submitters", creating a label/group of users who are allowed to view the queue and adding that group to the "Restricted Submitters by Label:" area? This is how we manage it here as we have multiple sites. The same can be done for Approvers and Owners.

  2. 54 votes
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    under review  ·  4 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
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    Melissa supported this idea  · 
  3. 64 votes
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    6 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
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    Melissa supported this idea  · 
  4. 70 votes
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    7 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
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    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release.

    Melissa supported this idea  · 
  5. 272 votes
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    5 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
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    This is under consideration but not planned for the next release, Please continue voting if you’d like to see this feature prioritized for a future release.

    Melissa supported this idea  · 
  6. 3 votes
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    0 comments  ·  SMA (K1000)  ·  Flag idea as inappropriate…  ·  Admin →
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    Melissa shared this idea  · 
  7. 9 votes
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    1 comment  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
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    Melissa shared this idea  · 

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