Ben Mills

← Customer Feedback for Quest KACE

My feedback

  1. Smart managed installs that know if the installation has been patched

    53 votes
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    4 comments  ·  SMA (K1000) » Managed Install  ·  Flag idea as inappropriate…  ·  Admin →
    Ben Mills commented  · 

    I don't mean to get all snippy, but we decided to give up on KACE after 3 years. It has fantastic potential. I originally thought that it was a great piece of software with some really obvious flaws that would be fixed in time. Unfortunately, nothing has changed in 3 years. The managed installs are a great example. Most software has version numbers. It really shouldn't be that hard to have an option where KACE doesn't mess with upgraded software.

    Ben Mills shared this idea  · 

  2. Alert \ Notification Tool: Allow us to add in our company name\symbol to the alert header..

    73 votes
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    under review  ·  14 comments  ·  SMA (K1000) » UX  ·  Flag idea as inappropriate…  ·  Admin →
    Ben Mills commented  · 

    It's really worrying that KACE aren't getting to no brainer features like this. The core product/technology is obviously impressive, but I haven't seen any improvements in the year we have been using the system.

    Ben Mills commented  · 

    I sent an email to all my users about the alerts, but of course they ignored my email and are constantly asking what a KBOX alert is.

    Ben Mills supported this idea  · 

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