William Melton

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Add Custom Boot Images
43 votes
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under review · 10 comments · SDA (K2000) » New Features · Flag idea as inappropriate… · Delete… · Admin →

William Melton supported this idea · Jan 24, 2012
Allow Parent tickets to pass fields to child tickets
279 votes
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12 comments · SMA (K1000) » Service Desk · Flag idea as inappropriate… · Delete… · Admin →

under review · Nick Buonpastore responded

This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release.
HelpDesk widget on users desktop
17 votes
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0 comments · SMA (K1000) » Service Desk · Flag idea as inappropriate… · Delete… · Admin →

William Melton supported this idea · Nov 29, 2011
Customer Rule - No Email?
3 votes
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1 comment · SMA (K1000) » Service Desk · Flag idea as inappropriate… · Delete… · Admin →

William Melton supported this idea · Nov 29, 2011
disable the daily email notifications Charlie Root from K1000
115 votes
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6 comments · SMA (K1000) » Reporting · Flag idea as inappropriate… · Delete… · Admin →

William Melton supported this idea · Nov 29, 2011
Receive an email when a new system checks in
2 votes
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0 comments · SMA (K1000) » Asset Management · Flag idea as inappropriate… · Delete… · Admin →

William Melton supported this idea · Nov 29, 2011
Asset - Ability to do bulk edits
302 votes
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12 comments · SMA (K1000) » UX · Flag idea as inappropriate… · Delete… · Admin →

under review · Admindana.ragsdill (Admin, Quest KACE) responded

This request is under review for a future release. Please continue to vote to voice your support.

William Melton commented · Oct 24, 2011

Also have the ability to do bulk imports of non-ldap users to the system, not just import of LDAP user. if you are "not allowing unknown users to send to Kace box"
Branching Workflows in Service Desk
31 votes
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under review · 4 comments · SMA (K1000) » Service Desk · Flag idea as inappropriate… · Delete… · Admin →

William Melton supported this idea · Oct 18, 2011

William Melton commented · Oct 18, 2011

omg certainly this is a feature that's needed. I need to be able to add fields such as - radio, multiple choice, text field, checkboxes, dropdown, comment boxes. The workflow would be great, but its limited to what I can do with it for now until this is scripted to add this change. I should have the option of using the ticket default categorys format or creating my own workflow.