William Melton

← Customer Feedback for Quest KACE

My feedback

  1. Add Custom Boot Images

    46 votes
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      under review  ·  10 comments  ·  SDA (K2000) » New Features  ·  Flag idea as inappropriate…  ·  Admin →
      William Melton supported this idea  · 

    • Allow Parent tickets to pass fields to child tickets

      336 votes
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        14 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
        under review  ·  Nick Buonpastore responded

        This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release.

      • HelpDesk widget on users desktop

        20 votes
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          0 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
          William Melton supported this idea  · 

        • Customer Rule - No Email?

          3 votes
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            1 comment  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
            William Melton supported this idea  · 

          • disable the daily email notifications Charlie Root from K1000

            131 votes
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              6 comments  ·  SMA (K1000) » Reporting  ·  Flag idea as inappropriate…  ·  Admin →
              William Melton supported this idea  · 

            • Asset - Ability to do bulk edits

              318 votes
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                12 comments  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
                William Melton commented  · 

                Also have the ability to do bulk imports of non-ldap users to the system, not just import of LDAP user. if you are "not allowing unknown users to send to Kace box"

              • Branching Workflows in Service Desk

                32 votes
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                  under review  ·  4 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
                  William Melton supported this idea  · 
                  William Melton commented  · 

                  omg certainly this is a feature that's needed. I need to be able to add fields such as - radio, multiple choice, text field, checkboxes, dropdown, comment boxes. The workflow would be great, but its limited to what I can do with it for now until this is scripted to add this change. I should have the option of using the ticket default categorys format or creating my own workflow.

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