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An error occurred while saving the commentWilliam Melton commented
omg certainly this is a feature that's needed. I need to be able to add fields such as - radio, multiple choice, text field, checkboxes, dropdown, comment boxes. The workflow would be great, but its limited to what I can do with it for now until this is scripted to add this change. I should have the option of using the ticket default categorys format or creating my own workflow.