William Melton

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  1. 56 votes
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    under review  ·  11 comments  ·  SDA (K2000) » New Features  ·  Flag idea as inappropriate…  ·  Admin →

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    William Melton supported this idea  · 
  2. 3 votes
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    1 comment  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

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    William Melton supported this idea  · 
  3. 53 votes
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    under review  ·  4 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

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    William Melton supported this idea  · 
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    William Melton commented  · 

    omg certainly this is a feature that's needed. I need to be able to add fields such as - radio, multiple choice, text field, checkboxes, dropdown, comment boxes. The workflow would be great, but its limited to what I can do with it for now until this is scripted to add this change. I should have the option of using the ticket default categorys format or creating my own workflow.

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