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15 votes0 comments · KACE GO · Admin →under review · Patrick responded
This is very difficult to do, given the way that information is architected in the K1000. We may implement this at a later date.Steve Vierneisel shared this idea ·
There needs to be Kace "Certification" available personnell for personnel operating Kace Solutions. A Kace Certified Administrator (KCA)294 votes
An error occurred while saving the commentSteve Vierneisel commented
Some of our users don't understand what the Kace Alerts are for and most of them just click the close button without reading it. I agree with Francisco with the KBOX Alerts look a bit unwanted.
This would be a great feature to add. We are a global company and sometimes Techs are working out of the same queue from different locations across the globe. This would allow for them to be warned before doing any sort of changes to the ticket as it is being worked on by another tech