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Steve Vierneisel

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  1. 21 votes
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    Steve Vierneisel commented  · 

    This would be a great feature to add. We are a global company and sometimes Techs are working out of the same queue from different locations across the globe. This would allow for them to be warned before doing any sort of changes to the ticket as it is being worked on by another tech

  2. 15 votes
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    0 comments  ·  KACE GO  ·  Admin →
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    under review  ·  Patrick responded

    This is very difficult to do, given the way that information is architected in the K1000. We may implement this at a later date.

    Steve Vierneisel shared this idea  · 
  3. 287 votes
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    Steve Vierneisel supported this idea  · 
  4. 77 votes
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    Steve Vierneisel supported this idea  · 
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    Steve Vierneisel commented  · 

    Some of our users don't understand what the Kace Alerts are for and most of them just click the close button without reading it. I agree with Francisco with the KBOX Alerts look a bit unwanted.

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