This has recently become an issue for our agency as well. Has this been given any consideration? We need to create an avenue through which our end users can aide us in improving the service that we provide to them without fear or retaliation.
I agree with Sandi that configuring it by label would be ideal because all of our technicians are admins within the console as well.
This has recently become an issue for our agency as well. Has this been given any consideration? We need to create an avenue through which our end users can aide us in improving the service that we provide to them without fear or retaliation.
I agree with Sandi that configuring it by label would be ideal because all of our technicians are admins within the console as well.