Jim Veigl

My feedback

  1. 345 votes
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    18 comments  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
    Jim Veigl supported this idea  · 
  2. 668 votes
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    26 comments  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Dean Wade responded

    Our thoughts on this feature are evolving. The ability to construct a floor map, plot different objects (people, printers, fire extinguisher, etc) and have links back into the asset management module are all concepts we are starting to think through. This will be a longer term deliverable but please continue providing your feedback.

  3. 26 votes
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    0 comments  ·  SMA (K1000) » End User Portal  ·  Flag idea as inappropriate…  ·  Admin →
    Jim Veigl supported this idea  · 
  4. 40 votes
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    1 comment  ·  SMA (K1000) » General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
    Jim Veigl commented  · 

    Your right. When KACE went to the ticket system, I am now finding myself just putting up with issues just so I don't have to deal with their new support system. Since this is an IT product, not an end user prosumer product, I would think it would be ideal to have immediate support since this appliance has the ability to shut the network down and we need to be able to call for support to get our network back up and running. When I call, that is the time I have to talk to a support agent about the issue, in two days I might be in another state dealing with a completely different issue. As a multi-hat wearing Analyst, I cannot support a product that doesn't support me.

    Jim Veigl supported this idea  · 
  5. 20 votes
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    1 comment  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
    Jim Veigl supported this idea  · 
  6. 136 votes
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    under review  ·  14 comments  ·  SMA (K1000) » Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
    Jim Veigl commented  · 

    Also add force log off, so if a user is logged in it will log them out. We have lots of users that just lock their machine then leave. When they come in the next morning, log in, they have to go through all the reboots.

  7. 73 votes
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    under review  ·  14 comments  ·  SMA (K1000) » UX  ·  Flag idea as inappropriate…  ·  Admin →
    Jim Veigl supported this idea  · 
  8. 32 votes
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    5 comments  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  Dean Wade responded

    Customizable list views will be part of the 6.0 release late this year.

    Jim Veigl supported this idea  · 

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