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Rob Ondra

← Customer Feedback for Quest KACE

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15 results found

  1. delete files uploaded to KBOX by script

    47 votes
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    under review  ·  5 comments  ·  KACE Systems Management Appliance (SMA) » Scripting  ·  Admin →
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    Rob Ondra supported this idea  · 

  2. Timezone on ticket same as local time not server time

    50 votes
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    1 comment  ·  KACE Systems Management Appliance (SMA) » Service Desk  ·  Admin →
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    Rob Ondra supported this idea  · 

  3. Run a script in run now status with the logged in person running the script to find out who does what.

    39 votes
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    1 comment  ·  KACE Systems Management Appliance (SMA) » Scripting  ·  Admin →
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    Rob Ondra supported this idea  · 

  4. Don't list all computers in Software Detail

    0 votes
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    2 comments  ·  KACE Systems Management Appliance (SMA) » Software Compliance  ·  Admin →
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    Rob Ondra commented  · 

    This has been added in 12.0.

    Rob Ondra shared this idea  · 

  5. OK/Snooze/Cancel in Script message windows

    6 votes
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    0 comments  ·  KACE Systems Management Appliance (SMA) » Scripting  ·  Admin →
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    Rob Ondra shared this idea  · 

  6. Have K1000 GO App push an alert, when a new ticket comes in for a queue.

    12 votes
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    0 comments  ·  KACE GO  ·  Admin →
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    Rob Ondra supported this idea  · 

  7. improve agent notifications to include remaining reprompts and countdown time

    5 votes
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    0 comments  ·  KACE Systems Management Appliance (SMA) » Patch Management  ·  Admin →
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    Rob Ondra supported this idea  · 

  8. Clear progress message in patching

    1 vote
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    0 comments  ·  KACE Systems Management Appliance (SMA) » Patch Management  ·  Admin →
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    Rob Ondra shared this idea  · 

  9. Allow a Ticket Template to be duplicated

    5 votes
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    1 comment  ·  KACE Systems Management Appliance (SMA)  ·  Admin →
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    Rob Ondra commented  · 

    I see that this was implemented in 10.2, so use your votes elsewhere!

  10. Dropdown list of valid label names in smart label definitions.

    7 votes
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    1 comment  ·  KACE Systems Management Appliance (SMA) » Patch Management  ·  Admin →
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    Rob Ondra supported this idea  · 

  11. Improve Service Desk business hours

    3 votes
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    1 comment  ·  KACE Systems Management Appliance (SMA) » Service Desk  ·  Admin →
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    Rob Ondra supported this idea  · 

  12. Allow for modification of the user survey at the end of the ticket

    195 votes
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    14 comments  ·  KACE Systems Management Appliance (SMA) » Service Desk  ·  Admin →
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    under review  ·  Nick Buonpastore responded

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release.

    Rob Ondra supported this idea  · 

  13. Update survey emails to streamline feedback submission

    7 votes
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    1 comment  ·  KACE Systems Management Appliance (SMA) » User Experience  ·  Admin →
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    Rob Ondra supported this idea  · 

  14. The ability to reorder tasks in scripts

    151 votes
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    10 comments  ·  KACE Systems Management Appliance (SMA) » Scripting  ·  Admin →
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    Rob Ondra supported this idea  · 

  15. Smart Labels for the Software Catalog, with metering for software in those labels

    15 votes
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    0 comments  ·  KACE Systems Management Appliance (SMA) » Software Compliance  ·  Admin →
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    Rob Ondra shared this idea  · 

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