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Add an option to create process tickets with default values that cannot be modified by the user on creation3 votes
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24 votesAndrew Baker shared this idea ·
We're constantly struggling with issues because users keep changing SOME values on a process.
We only want them to be able to change the Title and notes of a process parent ticket. Otherwise the parent ticket will get assigned to the wrong people, who may accidentally close the parent ticket which will close the child tickets, etc.