Aaron Werner

← Customer Feedback for Quest KACE

My feedback

  1. Better support for Category::Subcategories in Helpdesk

    260 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    9 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Nick Buonpastore responded

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release

    Aaron Werner supported this idea  · 

  2. Asset - Ability to do bulk edits

    357 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    18 comments  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
    Aaron Werner supported this idea  · 

  3. Uninstall software directly from inventory list

    701 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  14 comments  ·  SMA (K1000) » Software Compliance  ·  Flag idea as inappropriate…  ·  Admin →
    Aaron Werner supported this idea  · 

  4. Progress bar on patch deployment + Summary of patching

    405 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    planned  ·  11 comments  ·  SMA (K1000) » Agent  ·  Flag idea as inappropriate…  ·  Admin →
    Aaron Werner supported this idea  · 

  5. K1000 Version 6 User Console Welcome Screen Logo

    31 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    3 comments  ·  SMA (K1000) » End User Portal  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Nick Buonpastore responded

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release

    Aaron Werner supported this idea  · 

  6. User Portal - Customized Background Color

    207 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    planned  ·  13 comments  ·  SMA (K1000) » End User Portal  ·  Flag idea as inappropriate…  ·  Admin →
    Aaron Werner supported this idea  · 

  7. Option to change FTP backup username and password

    9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    3 comments  ·  SMA (K1000) » Backups  ·  Flag idea as inappropriate…  ·  Admin →
    Aaron Werner supported this idea  · 

  8. Ability to change FAVICON

    61 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    4 comments  ·  SMA (K1000) » End User Portal  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Nick Buonpastore responded

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release

    Aaron Werner supported this idea  · 

  9. Add charts to reporting.

    97 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    4 comments  ·  SMA (K1000) » Reporting  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Aaron Werner commented  · 

    How is this not already part of the k1000?

  10. Remote wipe functionality for lost or stolen machines.

    361 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    10 comments  ·  SMA (K1000) » Scripting  ·  Flag idea as inappropriate…  ·  Admin →
    planned  ·  AdminKen Galvin (Product Owner, Quest KACE) responded

    The KACE Cloud MDM product added the ability to “Factory Reset” Mac (only) devices in August, 2019. We will continue to work towards this for Windows in 2020. KACE Cloud MDM is seamlessly integrated with KACE SMA.

    Aaron Werner supported this idea  · 

  11. Add a "take this ticket" button

    284 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Forgot password?
    Create a password
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    planned  ·  4 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Aaron Werner commented  · 

    Working in the Helpdesk module throughout the day with fast moving queues, this would save hundreds of clicks per day.

    Aaron Werner supported this idea  · 

Feedback and Knowledge Base

(thinking…)