Aaron Werner

My feedback

  1. 211 votes
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    8 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release

    Aaron Werner supported this idea  · 
  2. 345 votes
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    18 comments  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
    Aaron Werner supported this idea  · 
  3. 616 votes
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    under review  ·  14 comments  ·  SMA (K1000) » Software Compliance  ·  Flag idea as inappropriate…  ·  Admin →
    Aaron Werner supported this idea  · 
  4. 386 votes
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    under review  ·  11 comments  ·  SMA (K1000) » Agent  ·  Flag idea as inappropriate…  ·  Admin →
    Aaron Werner supported this idea  · 
  5. 630 votes
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    45 comments  ·  SMA (K1000) » Agent  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Ken Galvin responded

    Thank you for your input. Offering both 32 and 64 bit clients would double our Windows agent QA testing time and we are sensitive to the impact of extending test times as it impacts our ability to release full-featured updates at our desired pace. A surprisingly large amount of our customers still need 32bit support today. We are going to continue monitoring this closely to determine the best time to drop 32 bit support (of course older versions of the agent would still be available once we moved to 64 bit). In the meantime, it would be helpful to know specifically what difficulties a 32bit client is causing so we might consider work-arounds in parallel with the 64bit only decision.

    Aaron Werner supported this idea  · 
  6. 31 votes
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    3 comments  ·  SMA (K1000) » End User Portal  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release

    Aaron Werner supported this idea  · 
  7. 206 votes
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    13 comments  ·  SMA (K1000) » End User Portal  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release

    Aaron Werner supported this idea  · 
  8. 9 votes
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    3 comments  ·  SMA (K1000) » Backups  ·  Flag idea as inappropriate…  ·  Admin →
    Aaron Werner supported this idea  · 
  9. 152 votes
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    6 comments  ·  SMA (K1000) » Backups  ·  Flag idea as inappropriate…  ·  Admin →
    Aaron Werner supported this idea  · 
    Aaron Werner commented  · 

    Please allow scheduled backups to automatically store AND self-manage the retention, all within a specified (off kbox) directory/network folder without any custom script or ftp user nonsense.

  10. 61 votes
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    4 comments  ·  SMA (K1000) » End User Portal  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release

    Aaron Werner supported this idea  · 
  11. 91 votes
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    3 comments  ·  SMA (K1000) » Reporting  ·  Flag idea as inappropriate…  ·  Admin →
    Aaron Werner commented  · 

    How is this not already part of the k1000?

  12. 346 votes
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    10 comments  ·  SMA (K1000) » Scripting  ·  Flag idea as inappropriate…  ·  Admin →

    The KACE Cloud MDM product added the ability to “Factory Reset” Mac (only) devices in August, 2019. We will continue to work towards this for Windows in 2020. KACE Cloud MDM is seamlessly integrated with KACE SMA.

    Aaron Werner supported this idea  · 
  13. 260 votes
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    3 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release.

    Aaron Werner commented  · 

    Working in the Helpdesk module throughout the day with fast moving queues, this would save hundreds of clicks per day.

    Aaron Werner supported this idea  · 
  14. 428 votes
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    18 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    Aaron Werner supported this idea  · 
    Aaron Werner commented  · 

    YES! AGREED! There are NUMEROUS use cases for this feature. Please add to dev list!!!

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