Bryce Adams

My feedback

  1. 142 votes
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    9 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release

    Bryce Adams commented  · 

    I am still hoping this will come there is an obtuse way of accomplishing this for anyone who needs it
    https://www.itninja.com/blog/view/scheduling-ticket-creation

    Bryce Adams supported this idea  · 
  2. 46 votes
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    0 comments  ·  SDA (K2000) » New Features  ·  Flag idea as inappropriate…  ·  Admin →
    Bryce Adams supported this idea  · 
  3. 113 votes
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    11 comments  ·  SMA (K1000) » Scripting  ·  Flag idea as inappropriate…  ·  Admin →
    Bryce Adams supported this idea  · 
  4. 5 votes
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    0 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    Bryce Adams shared this idea  · 
  5. 88 votes
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    2 comments  ·  SMA (K1000)  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for posting this request. We encourage others to “vote it up” for consideration in a future release.
    Note that as of SMA 8.0, you can manually archive users, but the understanding on this request is that we automate it and that is what is under review.

    Bryce Adams supported this idea  · 
  6. 106 votes
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    6 comments  ·  SMA (K1000) » Security  ·  Flag idea as inappropriate…  ·  Admin →
    Bryce Adams supported this idea  · 
  7. 13 votes
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    3 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    Bryce Adams commented  · 

    I found that something similar can be done using either drop down menus (single Select) or checkboxes. Although it can be changed after checked or selected the history Tab will show who did what, and when. I use single select and created custom fields for each step in an account creation to basically accomplish this task.

    Bryce Adams commented  · 

    I also would like this. We currently use another system for this type of ticket management and creating full blown tickets under a process where a simple checklist would suffice seems like overkill and more work than is needed.

    Bryce Adams supported this idea  · 
  8. 432 votes
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    27 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    Bryce Adams supported this idea  · 
  9. 66 votes
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    1 comment  ·  SMA (K1000) » End User Portal  ·  Flag idea as inappropriate…  ·  Admin →
    Bryce Adams supported this idea  · 
  10. 179 votes
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    13 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release.

    Bryce Adams commented  · 

    I would like to see this ability added.

    Bryce Adams supported this idea  · 
  11. 43 votes
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    5 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    Bryce Adams supported this idea  · 
  12. 18 votes
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    1 comment  ·  SMA (K1000) » Organizations  ·  Flag idea as inappropriate…  ·  Admin →
    Bryce Adams supported this idea  · 
    Bryce Adams commented  · 

    I would also like this feature and related to it perhaps, creating custom links for each org so a user in a specific org would use that link and not be prompted in any way for an org. They would just use that link and only have the option to enter a username and password.

  13. 15 votes
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    3 comments  ·  SMA (K1000) » Software Compliance  ·  Flag idea as inappropriate…  ·  Admin →
    Bryce Adams supported this idea  · 

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