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Paul Milton

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  1. The Knowledge Base should have an author field

    143 votes
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    14 comments  ·  KACE Systems Management Appliance (SMA) » Knowledge Base  ·  Admin →
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    Paul Milton commented  · 

    Our work around is to use the "Importance" field for the author name. At least now we can filter by author.

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    Paul Milton commented  · 

    Currently, we add the authors name and date at the bottom of the article text, and likewise if there is an attachment. Seems to be a good work around.

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