Greg K ← Customer Feedback for Quest KACE My feedback 1 result found Allow the "Knowledge Base Article:" Field to be moved or hidden within the Queue to help with navigating the Ticket. 57 votes Vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close 1 vote 2 votes 3 votes Remove votes You have left! (?) (thinking…) 2 comments · KACE Systems Management Appliance (SMA) » Service Desk · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Greg K shared this idea · October 25, 2016