Skip to content

Adam Martin

← Customer Feedback for Quest KACE

My feedback

2 results found

  1. Alert \ Notification Tool: Allow us to add in our company name\symbol to the alert header..

    77 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  14 comments  ·  KACE Systems Management Appliance (SMA) » User Experience  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Adam Martin commented  · 

    Just FYI to all - working with Kace support we finally got our alert custom logo working. I am not sure what the cause was but whatever changes they made fixed our situation.

    I cannot say if Rudy's suggestion of using the script template to run a more customized alert works. I have never been able to get that working correctly.

    I do say that over time and several system upgrades, the Alerts have seemed to work better. Would still be extremely helpful if we could customize the alert title bar - VERY confusing to users as it stands right now.

    An error occurred while saving the comment
    Adam Martin commented  · 

    @Rudy: The problem is that the logo override feature for the alert function currently does not work. Using the "scripts" message box may be able to customize the text but the logo is still the stock Kace image regardless of any custom image uploads.

    An error occurred while saving the comment
    Adam Martin commented  · 

    We are a new user to Kace (about 2 weeks in). After playing with the device, I am shocked that the Alert tool is so buggy. Definitely need to be able to add our logo (current uploader does not work, support confirmed this is a known issue). Also need to change the Alert title text from KBOXDesktopAlert as it is extremely confusing to our users. Until this changes, we probably won't use this feature which is a major letdown.

  2. Import floor map images for tracking physical asset location

    763 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    planned  ·  28 comments  ·  KACE Systems Management Appliance (SMA) » Asset Management  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

Feedback and Knowledge Base

(thinking…)