James Bullock

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  1. 76 votes
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    5 comments  ·  SMA (K1000) » End User Portal  ·  Flag idea as inappropriate…  ·  Admin →

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    This is under consideration but not planned for the next release, Please continue voting if you’d like to see this feature prioritized for a future release.

    James Bullock supported this idea  · 
  2. 22 votes
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    under review  ·  5 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

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    James Bullock commented  · 

    I can't run reports saying that this is a list of tickets I've worked on based on the modified date on if it's showing as modified even though I haven't modified it.

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    James Bullock commented  · 

    This not being fixed makes it very hard to run reports accurately.

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    James Bullock commented  · 

    It's only logical that a ticket show as modified if it's been changed by a person.

    James Bullock shared this idea  · 
  3. 0 votes
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    under review  ·  0 comments  ·  KACE GO  ·  Flag idea as inappropriate…  ·  Admin →

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    James Bullock shared this idea  · 
  4. 6 votes
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    5 comments  ·  SMA (K1000) » UX  ·  Flag idea as inappropriate…  ·  Admin →

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    James Bullock commented  · 

    I found the Related Assets Area below, which helps.

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    James Bullock commented  · 

    I understand plain text fields cannot be clickable/linked to anything, however you could create a link to click that would let you search the kbox for selected words in that text field. Perhaps you could have to option to manually link some of the words in the plain text (Example:Notes) to assets.

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    James Bullock commented  · 

    An example of this is the computer asset, when viewing within an inventory item or within the asset database, if you have a user linked to that asset, you cannot click the users name (the user that exists on the kbox) for more information.

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