136 votesAlan commented
Also, even if a user clicks on update..there is no clear indication that the machine will restart when it finishes patching. Some users have been "surprised" after clicking the "ok" button since it allows users to continue working but then when Kace finishes it suddenly shuts everything down without any additional warning and restarts. It would be nice if it would prompt them again to save any open documents before the restart.Alan commented
Yes, we have this issue with users working on documents and get distracted by something else (student comes into the office to see a professor...next thing you know the machine is rebooting without saving documents/webpages, etc.). This is not very good for employee morale.