Keith K

My feedback

  1. 47 votes
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    3 comments  ·  SMA (K1000) » Knowledge Base  ·  Flag idea as inappropriate…  ·  Admin →
    Keith K supported this idea  · 
  2. 313 votes
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    14 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release.

    Keith K commented  · 

    I wish I had more than 3 votes to put toward this chat request.

    Keith K commented  · 

    The last response received from Quest was in 2015. Any new developments in regard to integrated live chat in KACE?

    Keith K commented  · 

    We're looking to introduce a chat support solution in our organization and would prefer to use the already customer facing K1000. There's a few applications already in existence that can be purchased and implemented, but we'd rather keep the support within KACE and provide chat through a portal they're already familiar with (Dell KACE K1000). Thank you for your consideration.

    Keith K supported this idea  · 
  3. 4 votes
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    0 comments  ·  SMA (K1000) » General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
    Keith K shared this idea  · 
  4. 230 votes
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    under review  ·  6 comments  ·  SMA (K1000) » General Feedback  ·  Flag idea as inappropriate…  ·  Admin →
    Keith K supported this idea  · 
  5. 459 votes
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    18 comments  ·  SMA (K1000) » Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
    Keith K supported this idea  · 
  6. 386 votes
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    under review  ·  11 comments  ·  SMA (K1000) » Agent  ·  Flag idea as inappropriate…  ·  Admin →
    Keith K supported this idea  · 
  7. 668 votes
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    26 comments  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Dean Wade responded

    Our thoughts on this feature are evolving. The ability to construct a floor map, plot different objects (people, printers, fire extinguisher, etc) and have links back into the asset management module are all concepts we are starting to think through. This will be a longer term deliverable but please continue providing your feedback.

    Keith K supported this idea  · 
  8. 50 votes
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    4 comments  ·  SMA (K1000) » Knowledge Base  ·  Flag idea as inappropriate…  ·  Admin →
    Keith K supported this idea  · 
  9. 821 votes
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    17 comments  ·  SMA (K1000) » Patch Management  ·  Flag idea as inappropriate…  ·  Admin →
    Keith K supported this idea  · 
  10. 45 votes
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    0 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    Keith K shared this idea  · 

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