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Keith K

← Customer Feedback for Quest KACE

My feedback

8 results found

  1. Firmware Patching

    52 votes
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    3 comments  ·  KACE Systems Management Appliance (SMA) » Patch Management  ·  Admin →
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    Keith K supported this idea  · 

  2. Microsoft Outlook plug-ins

    280 votes
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    5 comments  ·  KACE Systems Management Appliance (SMA) » Service Desk  ·  Admin →
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    under review  ·  Nick Buonpastore responded

    This is under consideration but not planned for the next release, Please continue voting if you’d like to see this feature prioritized for a future release.

    Keith K supported this idea  · 

  3. Add Webex Teams to the Patching Catalog

    12 votes
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    0 comments  ·  KACE Systems Management Appliance (SMA) » Patch Management  ·  Admin →
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    Keith K supported this idea  · 

  4. Chat Support

    81 votes
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    1 comment  ·  KACE Systems Management Appliance (SMA) » Service Desk  ·  Admin →
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    Keith K commented  · 

    Simplehelp appears to have the same functionality and pricing as Bomgar. I don't consider this a true chat solution and I'd ask again for this item to be considered. We spend thousands of dollars annually to Bomgar for this function, if KACE would provide this I'd be willing to direct all of those dollars to you. Please don't let this idea die, I'm hopeful you all will continue to pursue a legitimate chat function in KACE.

    When you contact Quest/KACE support, they have chat capability, why doesn't the K1000? Platforms such as Zendesk and Service now do have this functionality, why not KACE?

    Thank you for your consideration.

    Keith K shared this idea  · 

  5. Adding Keywords or Tags to KB Articles

    64 votes
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    3 comments  ·  KACE Systems Management Appliance (SMA) » Knowledge Base  ·  Admin →
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    Keith K supported this idea  · 

  6. There needs to be Kace "Certification" available personnell for personnel operating Kace Solutions. A Kace Certified Administrator (KCA)

    294 votes
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    under review  ·  9 comments  ·  KACE Systems Management Appliance (SMA) » General Feedback  ·  Admin →
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    Keith K supported this idea  · 

  7. Progress bar on patch deployment + Summary of patching

    575 votes
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    under review  ·  14 comments  ·  KACE Systems Management Appliance (SMA) » Agent  ·  Admin →
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    Keith K supported this idea  · 

  8. Import floor map images for tracking physical asset location

    769 votes
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    planned  ·  28 comments  ·  KACE Systems Management Appliance (SMA) » Asset Management  ·  Admin →
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    Keith K supported this idea  · 

Feedback and Knowledge Base

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