48 votesJoe Grinstead supported this idea ·
This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release.
An error occurred while saving the commentJoe Grinstead commented
We accomplished this with processes...works really well...we have processes for our Help Desk team such as "Password Reset" which creates a ticket defaulted with appropriate information including Closed status. All they have to do is change the submitter and save it.