Skip to content

Randy Raitz

← Customer Feedback for Quest KACE

My feedback

4 results found

  1. Import floor map images for tracking physical asset location

    764 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    planned  ·  28 comments  ·  KACE Systems Management Appliance (SMA) » Asset Management  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Randy Raitz commented  · 

    I think most organizations would benefit from having a floor plan and being able to tie assets and people to locations for easy finding. An really recent example where this would be beneficial to my team is a new team member has just joined the organization and he needs to quickly be able to locate a requestor as tickets get assigned to him. Being able to click the requestor or asset name and see it on a map would be awesome. Our workstations and rooms are already labeled with identifiers, so it should be a straight forward project once supported by the Kace interface.

    Randy Raitz supported this idea  · 

  2. Improve the K1000's Ability to Intrepret and Preserve HTML based messages

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  KACE Systems Management Appliance (SMA) » Service Desk  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Randy Raitz shared this idea  · 

  3. Allow for modification of the user survey at the end of the ticket

    195 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    14 comments  ·  KACE Systems Management Appliance (SMA) » Service Desk  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    under review  ·  Nick Buonpastore responded

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release.

    Randy Raitz supported this idea  · 

  4. Installation possibility in User-Portal in "User-Context"

    35 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    under review  ·  1 comment  ·  KACE Systems Management Appliance (SMA) » Managed Install  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Randy Raitz supported this idea  · 

Feedback and Knowledge Base

(thinking…)