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This is currently under review – is there a particular remote control product that you would want to see leveraged..Bomgar, RealVNC, RDP,, etc…
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Now that Google Chrome has de facto neutered any TLS certificates that omit a SAN field containing the DNS hostname, this has become a big issue for us. Only alternative is to manually generate a CSR outside of the K1000 (good luck learning OpenSSL from the commandline!) and import the private + public key pair afterward.