J. Bautista

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  1. 369 votes
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    25 comments  ·  SDA (K2000) » Feature Enhancements  ·  Flag idea as inappropriate…  ·  Admin →

    We’re moving this request back to a planned state as there are some additional items that need to be worked out before we proceed with development of this potential feature.

    Microsoft has provided some additional requirements and processes that need to be completed, and this has added a timeline increase for feature release.

    We apologize for any inconvenience this may cause, and we will keep you informed when we have any significant progress updates.

    J. Bautista supported this idea  · 
  2. 14 votes
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    2 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 6 votes
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    1 comment  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 42 votes
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    1 comment  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    J. Bautista shared this idea  · 
  5. 1 vote
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    0 comments  ·  SMA (K1000) » Software Compliance  ·  Flag idea as inappropriate…  ·  Admin →
    J. Bautista shared this idea  · 
  6. 3 votes
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    1 comment  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
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    J. Bautista shared this idea  · 
  7. 514 votes
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    under review  ·  12 comments  ·  SMA (K1000) » Agent  ·  Flag idea as inappropriate…  ·  Admin →
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    J. Bautista commented  · 

    Agree. and similar to this: https://kace.uservoice.com/forums/82699-k1000/suggestions/3987437-allow-a-user-to-patch-on-demand

    Lots of complaints. So, my votes count as representative of 700+ users :)

    J. Bautista supported this idea  · 
  8. 269 votes
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    under review  ·  29 comments  ·  SDA (K2000) » New Features  ·  Flag idea as inappropriate…  ·  Admin →
    J. Bautista supported this idea  · 
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  9. 186 votes
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    13 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release.

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    J. Bautista commented  · 

    I would also like to add the ability to change when the survey goes out and for which catagories of tickets to exclude. In other words, every 5th or 10th or xth ticket gets a survey. And when using processes and a catagory to match for that ticket queue, exclude the survey option for process tickets in that queue

    J. Bautista supported this idea  · 

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