Kris Clymans

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  1. 161 votes
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    under review  ·  9 comments  ·  SMA (K1000) » Knowledge Base  ·  Flag idea as inappropriate…  ·  Admin →

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    Kris Clymans supported this idea  · 
  2. 8 votes
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    1 comment  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

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    Kris Clymans commented  · 

    Good idea. Especially if you elevate to a supervisor as step 1 and then a manager as step 2.

  3. 27 votes
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    4 comments  ·  SMA (K1000) » Asset Management  ·  Flag idea as inappropriate…  ·  Admin →

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    Kris Clymans commented  · 

    TrackIT! has a library function that does this. We used it for this exact purpose. It was a fewture we lost when we moved to Helpdesk Authority and it would be great to have it back with the migration to KACE.

  4. 20 votes
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    2 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

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    Kris Clymans commented  · 

    I like this idea. I hadn't thought of it previously, but it would be helpful for our techs to add multiple notification methods.

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