Jason Valenti

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  1. 59 votes
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    1 comment  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
    Jason Valenti supported this idea  · 
  2. 630 votes
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    45 comments  ·  SMA (K1000) » Agent  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Ken Galvin responded

    Thank you for your input. Offering both 32 and 64 bit clients would double our Windows agent QA testing time and we are sensitive to the impact of extending test times as it impacts our ability to release full-featured updates at our desired pace. A surprisingly large amount of our customers still need 32bit support today. We are going to continue monitoring this closely to determine the best time to drop 32 bit support (of course older versions of the agent would still be available once we moved to 64 bit). In the meantime, it would be helpful to know specifically what difficulties a 32bit client is causing so we might consider work-arounds in parallel with the 64bit only decision.

    Jason Valenti supported this idea  · 
  3. 106 votes
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    6 comments  ·  SMA (K1000) » Security  ·  Flag idea as inappropriate…  ·  Admin →
    Jason Valenti supported this idea  · 
    Jason Valenti commented  · 

    Currently KACE 1000 has very broad role based permissions. We would like to see a more granular option for added permissions. For example, we would like to have specific KACE users be able to edit certain Scripts or Labels, but we do not want these users to have complete write to the scripting tab. The current permission system makes it hard to control what people can and cannot do. Currently we have a master admin and a few other admins if required. Allot of the initial work is done by and admin and we would like maintenance work passed on to the client support team who can add users to an installation for example. Permissions that are more granular is what the ultimate goal is here. We Really could make use of this feature. Votes are greatly appreciated!

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