Andrew

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  1. 54 votes
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      under review  ·  6 comments  ·  SMA (K1000) » Managed Install  ·  Flag idea as inappropriate…  ·  Admin →
      Andrew supported this idea  · 
    • 475 votes
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        23 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
        Andrew commented  · 

        It would also be great if users on the CC list could add comments. We have several admins that open tickets for other users and actually continue to work with us if the user is unable to follow any instructions we provide.

        Andrew supported this idea  · 
      • 131 votes
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          7 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

          This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release.

          Andrew supported this idea  · 
        • 13 votes
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            2 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
            Andrew shared this idea  · 

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