The service desk should accept digitally signed emails. Our users typically use a digital certificate and automatically sign all emails. when a digitally signed email is sent to the service desk, the email is blank and you do not see any text. This used to work in previous versions... not sure why it was taken out.
The service desk should accept digitally signed emails. Our users typically use a digital certificate and automatically sign all emails. when a digitally signed email is sent to the service desk, the email is blank and you do not see any text. This used to work in previous versions... not sure why it was taken out.