Drew Dalton

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  1. 86 votes
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    4 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release.

    Drew Dalton commented  · 

    Joe, I created a process for password reset. I entered a resolution as part of the process. When I start the process it doesn't allow me to save without a resolution. It doesn't matter how I set the resolution field (required, user modify, etc). How did you solve this?

    Drew Dalton supported this idea  · 
  2. 60 votes
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    9 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →

    This is under consideration but not planned for the next release. Please continue voting if you’d like to see this feature prioritized for a future release

    Drew Dalton commented  · 

    Agreed

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