Gary

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  1. 31 votes
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    6 comments  ·  SMA (K1000) » Service Desk  ·  Flag idea as inappropriate…  ·  Admin →
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    Gary commented  · 

    When adding a comment to a ticket would be good to add basic formatting like Bold, Itallic, colour etc

    Gary supported this idea  · 
  2. 109 votes
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    6 comments  ·  SMA (K1000) » Security  ·  Flag idea as inappropriate…  ·  Admin →
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    Gary commented  · 

    This is one of the biggest issues I have with KACE is the lack of ability to set permissions. As you say it it very much Hidden, Read or RW nothing in between.

    There is definitley a case for more refined permissions. We have a number of areas where it would be sensible to allow users to create stuff but we have to restrict as this also give them delete permission.

    Gary supported this idea  · 

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