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Gary

← Customer Feedback for Quest KACE

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  1. Allow HTML in comments

    34 votes
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    7 comments  ·  KACE Systems Management Appliance (SMA) » Service Desk  ·  Admin →
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    Gary commented  · 

    When adding a comment to a ticket would be good to add basic formatting like Bold, Itallic, colour etc

    Gary supported this idea  · 

  2. Granting Permissions

    137 votes
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    8 comments  ·  KACE Systems Management Appliance (SMA) » Security  ·  Admin →
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    Gary commented  · 

    This is one of the biggest issues I have with KACE is the lack of ability to set permissions. As you say it it very much Hidden, Read or RW nothing in between.

    There is definitley a case for more refined permissions. We have a number of areas where it would be sensible to allow users to create stuff but we have to restrict as this also give them delete permission.

    Gary supported this idea  · 

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